Head Door Supervisor - SIA Licensed
| Dyddiad hysbysebu: | 23 Ionawr 2026 |
|---|---|
| Cyflog: | £14.28 yr awr |
| Oriau: | Rhan Amser |
| Dyddiad cau: | 22 Chwefror 2026 |
| Lleoliad: | G84 8ET |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | DIMA Group |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: |
Crynodeb
Head Door Supervisor – SIA Licensed
Company: DIMA Group
Rate: £16.00 per hour (includes accrued holiday pay)
DIMA Group is seeking an experienced, professional, and proactive SIA Head Door Supervisor to join our growing team. We pride ourselves on delivering the highest standards of security and customer service through well-trained, organised, and professional staff.
This is an excellent opportunity to become part of a respected company that values expertise, reliability, and commitment.
Purpose of the Role
To provide a safe, secure, and welcoming environment for customers, staff, and property by managing venue entry, supervising security operations, and responding to incidents in a professional and customer-focused manner.
Key Responsibilities
Leadership & Operations
Lead, supervise, and manage door supervision teams during shifts
Maintain clear communication with venue management and the Operations Manager
Coordinate security operations to ensure smooth and compliant venue operation
Security & Safety
Control entry to the venue, ensuring age, ID, and entry requirements are met
Carry out ID checks in line with licensing legislation and Challenge 25
Manage crowds, queues, and overall venue safety
Maintain a visible presence inside and outside the venue
Conduct regular patrols and proactively prevent issues
Conflict Management & Incident Response
Monitor customer behaviour and de-escalate situations professionally
Respond to incidents in line with SIA guidelines and the law
Safely remove individuals when necessary
Work with police, first aiders, and venue management during emergencies
Log all incident reports using C247
Customer Service & Compliance
Enforce venue rules, including dress code and licensing conditions
Provide assistance to customers, including directions and local information
Ensure fire exits are clear and highlighted at all times
Requirements
Valid SIA Door Supervisor Licence (essential)
Minimum 5 years of checkable work history and 3 years address history (BS7858)
Strong communication and interpersonal skills
Calm, professional approach under pressure
Smart appearance and positive attitude
Good understanding of licensing laws and venue policies
Experience in conflict management and customer service (preferred but not essential)
Ability to work effectively as part of a team in a fast-paced environment
Venue Postcode G84 8ET
Shift timings are subject to change upon notice from the venue.
Friday 18:00 - 00:15
Saturday 18:00 - 00:15
Sunday 18:00 - 23:15
Pay & Benefits
£16.00 per hour, comprising:
£14.28 hourly rate
£1.72 indicative holiday pay
Holiday pay is accrued at 12.07% per hour worked and will adjust if pay rates change
If you have the experience, leadership skills, and professionalism we’re looking for, we’d love to hear from you. Join DIMA Group and be part of a team that sets the standard in venue security.
Applicants must be 18 or over to apply.
Company: DIMA Group
Rate: £16.00 per hour (includes accrued holiday pay)
DIMA Group is seeking an experienced, professional, and proactive SIA Head Door Supervisor to join our growing team. We pride ourselves on delivering the highest standards of security and customer service through well-trained, organised, and professional staff.
This is an excellent opportunity to become part of a respected company that values expertise, reliability, and commitment.
Purpose of the Role
To provide a safe, secure, and welcoming environment for customers, staff, and property by managing venue entry, supervising security operations, and responding to incidents in a professional and customer-focused manner.
Key Responsibilities
Leadership & Operations
Lead, supervise, and manage door supervision teams during shifts
Maintain clear communication with venue management and the Operations Manager
Coordinate security operations to ensure smooth and compliant venue operation
Security & Safety
Control entry to the venue, ensuring age, ID, and entry requirements are met
Carry out ID checks in line with licensing legislation and Challenge 25
Manage crowds, queues, and overall venue safety
Maintain a visible presence inside and outside the venue
Conduct regular patrols and proactively prevent issues
Conflict Management & Incident Response
Monitor customer behaviour and de-escalate situations professionally
Respond to incidents in line with SIA guidelines and the law
Safely remove individuals when necessary
Work with police, first aiders, and venue management during emergencies
Log all incident reports using C247
Customer Service & Compliance
Enforce venue rules, including dress code and licensing conditions
Provide assistance to customers, including directions and local information
Ensure fire exits are clear and highlighted at all times
Requirements
Valid SIA Door Supervisor Licence (essential)
Minimum 5 years of checkable work history and 3 years address history (BS7858)
Strong communication and interpersonal skills
Calm, professional approach under pressure
Smart appearance and positive attitude
Good understanding of licensing laws and venue policies
Experience in conflict management and customer service (preferred but not essential)
Ability to work effectively as part of a team in a fast-paced environment
Venue Postcode G84 8ET
Shift timings are subject to change upon notice from the venue.
Friday 18:00 - 00:15
Saturday 18:00 - 00:15
Sunday 18:00 - 23:15
Pay & Benefits
£16.00 per hour, comprising:
£14.28 hourly rate
£1.72 indicative holiday pay
Holiday pay is accrued at 12.07% per hour worked and will adjust if pay rates change
If you have the experience, leadership skills, and professionalism we’re looking for, we’d love to hear from you. Join DIMA Group and be part of a team that sets the standard in venue security.
Applicants must be 18 or over to apply.