Quality Administrative Officer - Blood Bank

Dyddiad hysbysebu:	23 Ionawr 2026
Cyflog:	£24,937 i £26,598 bob blwyddyn
Gwybodaeth ychwanegol am y cyflog:	£24937 - £26598 a year
Oriau:	Llawn Amser
Dyddiad cau:	13 Chwefror 2026
Lleoliad:	Leeds, LS9 7TF
Cwmni:	NHS Jobs
Math o swydd:	Parhaol
Cyfeirnod swydd:	C9298-PATH-502

Crynodeb

JOB DETAILS Job Title: Quality Administrative Officer Reports to: Business Manager/Office Manager Accountable to: Business Manager/Office Manager Band: Band 3 Unit/Department: Blood Bank Directorate/CSU: Pathology Location : AfC Job No: JOB PURPOSE To provide administrative and clerical support to Blood Bank Department/Services. JOB DIMENSIONS The postholder will be responsible for the provision of a full and effective administrative and clerical support service to the Blood Sciences Department/Service. He/she will also be responsible for inputting data onto the departmental database system and producing reports as required. The postholder will be expected to arrange and plan her/his own work on a day-to-day basis within the overall demands and priorities of the department. KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED Essential Previous clerical/administrative experience. GCSE in English and Maths or equivalent Must be willing to attend relevant training courses. A good awareness of and understanding of issues surrounding diversity and patient involvement. Competent in word processing, spreadsheet packages and in using databases. Good written and verbal communication skills. Good command of spoken and written English. Numerate Able to use own initiative. Desirable Work experience in a health or social care setting. Knowledge of NHS Personal or work experience of working with diversity e.g. disabled people, people from different cultures. The ability to communicate in an ethnic minority language and/or in British Sign Language would be a bonus. Competent in using other software (such as Access databases and web authoring software). THE LEEDS WAY VALUES Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work. Our five values are: Patient-centred Collaborative Fair Accountable Empowered All our actions and endeavours will be guided and evaluated through these values Additionally the following are core values which relate specifically to this post: Commitment to principles of equality and diversity. Commitment to delivering quality services. Importance of maintaining confidentiality. Honesty and integrity. WEST YORKSHIRE ASSOCIATION OF ACUTE TRUSTS (WYAAT) By bringing together the wide range of skills and expertise across West Yorkshire and Harrogate we are working differently, innovating and driving forward change to deliver the highest quality care. By working for Leeds Teaching Hospitals NHS Trust this is your opportunity to be a part of that change. WYAAT is the acute sector arm of the West Yorkshire and Harrogate Health and Care Partnership, one of the largest integrated care systems in the country. The Partnerships ambition is for everyone to have the best possible health and wellbeing, and the work of WYAAT, and each individual trust, supports that ambition CORE BEHAVIOURS AND SKILLS Essential Well organised and able to work on own initiative. Able to work effectively as part of a small team. Able to relate effectively to a wide range of people with good interpersonal skills. Personable, patient, sensitive and flexible. Willing to learn new skills. Reliable CORE KNOWLEDGE AND UNDERSTANDING Knowledge of a wide range of administrative procedures including finance. Understanding of working in a complex organisation. Knowledge of databases and how to generate reports. PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY To provide a full clerical support service to the department including organising, sorting and filing documents and papers; dealing with incoming and outgoing paper and electronic post as required; photocopying, faxing and distributing information by post or email; typing letters and other documents To deal with communications and ad hoc enquiries from staff and service users, members of the public, and a wide range of external organisations and professionals. Receiving and relaying general verbal/written messages and responding by supplying straightforward information and guidance or referring to the relevant member of the department or other Trust staff as necessary. To provide administrative support for meetings as required e.g. organising meetings including checking access arrangements, booking rooms and refreshments, sign language and ethnic minority language interpreters as appropriate, organising travel arrangements, administering expense forms, liaising with members regarding dates, sending out notice of meetings, agendas and minutes. To attend and service meetings as required. This could include welcoming participants, organising refreshments and taking minutes and typing them up and circulating them after approval. To maintain and update mail-outs and labels for Trust and staff departments, advisory group members and voluntary and community organisations and organising electronic or paper mail-outs to such groups as required (typing, copying and posting etc.) To liaise with appropriate personnel to make appointments for the Head of Service/Management team and to maintain an appointments diary. To monitor stock levels and re-order stationery and office supplies as required, and non-stock items as necessary. To record departmental expenditure and petty cash requisitions, produce monthly updates and check against financial statements. Collect petty cash as necessary. To co-ordinate and keep records of staff leave, absences and attendance at mandatory fire training. To adhere to relevant Statutory Instruments and Trust policies and guidelines e.g. Data Protection, Health and Safety, Confidentiality and personnel policies and guidelines. To maintain and develop the departments web site on the Trust intranet. (Training will be given) To contribute to the production of information for distribution across the Trust and to other relevant organisations. Use departmental database for recording appropriate information as requested and producing reports. Any other duties commensurate with the grade which may be required from time to time to ensure the effective running of the service. Health and Safety/Risk Management All staff are responsible for working with their colleagues to maintain and improve the quality of services provided to our patients and other service users. This includes complying at all times with the Leeds Teaching Hospitals NHS Trust Policies, including Health and Safety policies, in particular by following agreed safe working procedures, and reporting incidents using the Trust Incident Reporting system. Infection Control The jobholder must comply at all times with the Leeds Teaching Hospitals NHS Trust Infection Control policies, in particular by practising Universal Infection Control Precautions. Hand hygiene must be performed before and after contact with patients and their environment. Equality and Diversity The jobholder must comply with all policies and procedures designed to ensure equality of employment and that services are delivered in ways that meet the individual needs of patients and their families. No person whether they are staff, patient or visitor should receive less favourable treatment because of their gender, ethnic origin, age, disability, sexual orientation, religion etc. Patient and Public Involvement The Trust has a statutory duty to involve patients and public in evaluating and planning services. All staff have a responsibility to listen to the views of patients and to contribute to service improvements based on patient feedback. Training and Personal Development Continuous Professional Development The jobholder must take responsibility in agreement with his/her line manager for his/her own personal development by ensuring that Continuous Professional Development remains a priority. The jobholder will undertake all mandatory training required for the role. Respect for Patient Confidentiality The jobholder should respect patient confidentiality at all times and not divulge patient information unless sanctioned by the requirements of the role. COMMUNICATION & WORKING RELATIONSHIPS The postholder will be expected to establish, maintain and respect good working relationships and communication with both internal and external organisations, institutions and individuals with whom they come into contact, including those associated with the specialty area and as appropriate within the role. The post holder will be expected to represent themselves and the service in a professional, courteous and respectful manner at all times. SPECIAL WORKING CONDITIONS Flexibility with hours to attend occasional early morning/evening meetings. Physical Effort: Speed and accuracy in typing. Accuracy needed for inputting information (e.g., on finance spreadsheet, departmental database). Needs to sit at the computer most of the day. Sometimes needs to lift and move stationery, boxes of leaflets or files etc. For example, boxes containing five reams of paper. Mental Effort: Needs to concentrate most of the time and deal with interruptions e.g., the phone ringing, being asked to leave one task to do another more urgent task Mental effort is required for example: when dealing with a wide range of enquiries setting up meetings and organising venues researching information for manager including but not exclusively from the internet organising filing systems preparing documents for reports taking minutes for meetings updating web page inputting information onto a database concentration when typing complicated documents organising and prioritising work and progress chasing planning and thinking ahead to ensure effective support to manager