Night Supervisor
| Dyddiad hysbysebu: | 22 Ionawr 2026 |
|---|---|
| Cyflog: | £34,000 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 17 Chwefror 2026 |
| Lleoliad: | W10 |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Social Interest Group |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 299309JCP |
Crynodeb
Job Title: Night Supervisor
Location: Royal Borough of Kensington and Chelsea (RBKC), the service is a short walk from Ladbroke Grove (Circle and Hammersmith) station. Unfortunately, this service does not have step free access.
Salary: £34,000
Shift Pattern: 37.5 hours per week, Monday to Sunday, 4 days on, 3 days off. This is a night shift role on a rolling rota, which includes weekends and bank holidays, meaning weekly hours may vary slightly. The exact working hours for the night shifts will be discussed later in the recruitment process. You may be required to work outside these hours as per service requirements.
About the Role
Lead a team as a Night Supervisor. leading the night team in a service which runs to deliver high quality, trauma informed services to residents, participants, and staff. You will lead in ensuring the service runs smoothly, safely, and that night support staff are well supported. You will line manage frontline care and support staff, including night concierge services, within a service that specialises in supporting people who have experienced homelessness, substance use, mental health, and/or offending backgrounds. We work collaboratively with commissioners, partners, and communities to provide psychologically informed environments (PIE) that support recovery, reablement and sustainable independence. We are looking for a Night Supervisor who is driven to provide high quality, effective and person centred support to staff, colleagues, residents and participants. This role will support Service Managers to ensure high standards of service quality, performance, and improvement are delivered on the night rota by encouraging productivity and engagement of night staff.
Some Key Responsibilities Include:
Support the delivery of high quality, trauma informed night services, ensuring services run smoothly, safely, and in line with organisational standards
Line manage and support frontline night staff, including night concierge services, fostering a supportive leadership culture focused on staff wellbeing, learning, and development
Work closely with Service Managers to maintain high standards of service quality, performance, and continuous improvement
Encourage productivity, engagement, and wellbeing of night staff through regular check-ins, service visits, spot checks, and ongoing team meetings and training to support staff development.
Provide high quality, person centred support to staff, residents, and participants, including working effectively with people with multiple and complex needs and diverse communities
Demonstrate strong teamwork and communication skills, ensuring effective and timely handovers between day and night teams to support seamless service delivery
Lead, motivate, and manage teams effectively, with or without prior formal people management experience
About You
We’re looking for someone who understands the importance of compassion, routine and safety especially at night and who’s ready to make a difference in a calm, consistent way. Whether you’ve worked in supported housing before or bring transferable skills from another role, what matters most is if you’re dependable, care about people and want to make a difference during quieter hours. Furthermore we look for:
Understanding and/or experience to provide high quality, person centred support
Ability to work independently and taking responsibility for the night service
You will require excellent communication skills with residents, colleagues and external partners to build positive and respectful relationships
Understanding the importance of diversity, equity and inclusion in everything you do
You have the ability to stay calm and supportive in a fast paced and constantly changing environment
Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
Ability to take a compassionate, non judgmental approach when helping others
You share our values of Ambition, Empowerment, Inclusivity, and Transparency in your everyday work
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
25 days (Full time equivalent) annual leave, increasing with the length of service
Employer Pension Contribution
Eligibility to register with Blue Light Discount Card
Access to discounted tickets for music events, shows, sports and more
Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
Training and Development, including access to courses, upskilling, and progression plans
Employee Assistance Programme, including counselling
Life Assurance Scheme
Cycle-to-work scheme
Annual Staff Awards
EDI Ambassador programme
Location: Royal Borough of Kensington and Chelsea (RBKC), the service is a short walk from Ladbroke Grove (Circle and Hammersmith) station. Unfortunately, this service does not have step free access.
Salary: £34,000
Shift Pattern: 37.5 hours per week, Monday to Sunday, 4 days on, 3 days off. This is a night shift role on a rolling rota, which includes weekends and bank holidays, meaning weekly hours may vary slightly. The exact working hours for the night shifts will be discussed later in the recruitment process. You may be required to work outside these hours as per service requirements.
About the Role
Lead a team as a Night Supervisor. leading the night team in a service which runs to deliver high quality, trauma informed services to residents, participants, and staff. You will lead in ensuring the service runs smoothly, safely, and that night support staff are well supported. You will line manage frontline care and support staff, including night concierge services, within a service that specialises in supporting people who have experienced homelessness, substance use, mental health, and/or offending backgrounds. We work collaboratively with commissioners, partners, and communities to provide psychologically informed environments (PIE) that support recovery, reablement and sustainable independence. We are looking for a Night Supervisor who is driven to provide high quality, effective and person centred support to staff, colleagues, residents and participants. This role will support Service Managers to ensure high standards of service quality, performance, and improvement are delivered on the night rota by encouraging productivity and engagement of night staff.
Some Key Responsibilities Include:
Support the delivery of high quality, trauma informed night services, ensuring services run smoothly, safely, and in line with organisational standards
Line manage and support frontline night staff, including night concierge services, fostering a supportive leadership culture focused on staff wellbeing, learning, and development
Work closely with Service Managers to maintain high standards of service quality, performance, and continuous improvement
Encourage productivity, engagement, and wellbeing of night staff through regular check-ins, service visits, spot checks, and ongoing team meetings and training to support staff development.
Provide high quality, person centred support to staff, residents, and participants, including working effectively with people with multiple and complex needs and diverse communities
Demonstrate strong teamwork and communication skills, ensuring effective and timely handovers between day and night teams to support seamless service delivery
Lead, motivate, and manage teams effectively, with or without prior formal people management experience
About You
We’re looking for someone who understands the importance of compassion, routine and safety especially at night and who’s ready to make a difference in a calm, consistent way. Whether you’ve worked in supported housing before or bring transferable skills from another role, what matters most is if you’re dependable, care about people and want to make a difference during quieter hours. Furthermore we look for:
Understanding and/or experience to provide high quality, person centred support
Ability to work independently and taking responsibility for the night service
You will require excellent communication skills with residents, colleagues and external partners to build positive and respectful relationships
Understanding the importance of diversity, equity and inclusion in everything you do
You have the ability to stay calm and supportive in a fast paced and constantly changing environment
Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
Ability to take a compassionate, non judgmental approach when helping others
You share our values of Ambition, Empowerment, Inclusivity, and Transparency in your everyday work
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
25 days (Full time equivalent) annual leave, increasing with the length of service
Employer Pension Contribution
Eligibility to register with Blue Light Discount Card
Access to discounted tickets for music events, shows, sports and more
Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
Training and Development, including access to courses, upskilling, and progression plans
Employee Assistance Programme, including counselling
Life Assurance Scheme
Cycle-to-work scheme
Annual Staff Awards
EDI Ambassador programme