Programme Management Assistant
| Dyddiad hysbysebu: | 22 Ionawr 2026 |
|---|---|
| Cyflog: | £23,881 i £25,733 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 08 Chwefror 2026 |
| Lleoliad: | Swansea, Wales |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Swansea University |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | SU01358 |
Crynodeb
Swansea University is a research-led university that has been making a difference since 1920. The University community thrives on exploration and discovery and offers the right balance of excellent teaching and research, matched by an enviable quality of life.
Our stunning waterfront campuses and multicultural community make us a desirable workplace for colleagues from around the world. Our reward and benefits, and ways of working enable those who join us to have enriching careers, matched by an excellent work-life balance.
About The Role
This role sits within the Programme Management function of the newly created Education Quality Service Team and plays a key part in supporting the effective delivery and maintenance of academic programmes and modules across the University. Working closely with Programme Management colleagues, the postholder contributes to the smooth operation of academic planning processes, student module selection, and the day-to-day administration that underpins the student and staff experience.
A central aspect of the role is acting as a first point of contact for programme management enquiries. The postholder is responsible for responding to and resolving a wide range of queries from both students and staff, received via a shared email inbox, by telephone, or in person. This requires clear communication, sound judgement, and the ability to provide accurate, timely and customer-focused support, including offering basic advice on programme management matters across the University.
Our stunning waterfront campuses and multicultural community make us a desirable workplace for colleagues from around the world. Our reward and benefits, and ways of working enable those who join us to have enriching careers, matched by an excellent work-life balance.
About The Role
This role sits within the Programme Management function of the newly created Education Quality Service Team and plays a key part in supporting the effective delivery and maintenance of academic programmes and modules across the University. Working closely with Programme Management colleagues, the postholder contributes to the smooth operation of academic planning processes, student module selection, and the day-to-day administration that underpins the student and staff experience.
A central aspect of the role is acting as a first point of contact for programme management enquiries. The postholder is responsible for responding to and resolving a wide range of queries from both students and staff, received via a shared email inbox, by telephone, or in person. This requires clear communication, sound judgement, and the ability to provide accurate, timely and customer-focused support, including offering basic advice on programme management matters across the University.