Dewislen

Administrator

Manylion swydd
Dyddiad hysbysebu: 22 Ionawr 2026
Cyflog: £26,000 bob blwyddyn
Oriau: Llawn Amser
Dyddiad cau: 27 Ionawr 2026
Lleoliad: Chichester, West Sussex
Gweithio o bell: Ar y safle yn unig
Cwmni: Blue Octopus Recruitment Limited
Math o swydd: Parhaol
Cyfeirnod swydd: HYDE199234

Gwneud cais am y swydd hon

Crynodeb

Administrator

Chichester

Up to £26,000

Fixed Term Contract until 4 September 2026

Join Hyde as an Administrator.

About Hyde

At Hyde, we provide safe, affordable, and well-maintained homes to over 100,000 customers across London and the South-East. Our Property Services team ensures that homes are kept in great condition, and our customers receive the best possible service. We are looking for a friendly, organised, and proactive individual to join our Property Maintenance team as a Property Services Administrator.

About the role

We are looking for a proactive and organised Administrator to join our Property Services team. This role plays a key part in supporting property maintenance services and ensuring our customers receive a responsive, high-quality customer experience.

You will provide flexible administrative support across the Property Services function, act as a key point of contact for customer enquiries relating to repairs and support the team in resolving issues efficiently and professionally.

What you’ll be doing

Managing customer enquiries relating to property repairs
Acting as an escalation point for customers experiencing ongoing or complex repair issues
Working closely with internal teams, contractors and suppliers to resolve problems
Supporting the investigation and resolution of customer complaints, ensuring appropriate follow-up
Maintaining accurate records of customer interactions to support tracking, reporting and service improvement
Managing multiple mailboxes and responding to queries in a timely and professional manner
Supporting diary management for Property Services colleagues
What We’re Looking For

Strong organisational and administrative skills.
Proficiency in Microsoft Office (Word, Excel, PowerPoint).
Excellent written and verbal communication skills.
Ability to work well both independently and as part of a team.
A passion for providing great customer service.
Why Join Us?

Be part of a collaborative, values-driven team.
Make a real difference to the homes and lives of our residents.
Opportunities to grow and develop your career within Hyde.
Work in a supportive environment that values employee wellbeing and development.
You’ll be part of an organisation that puts customers at the heart of everything we do, with opportunities to learn, grow and make a real difference to customers’ homes and experiences.
Equality, diversity, and inclusion are at the heart of who we are at Hyde. We’re committed to creating a workplace where everyone feels respected, valued, and able to be their authentic selves. By embracing different perspectives, backgrounds, and experiences, we unlock innovation and reflect the diverse communities we serve. At Hyde, inclusivity isn’t a one-off initiative — it’s embedded in our culture and central to how we work every day.

As a Disability Confident Employer, we’re committed to providing reasonable adjustments throughout the recruitment process and beyond.

Gwneud cais am y swydd hon