Senior Project Manager
| Posting date: | 21 January 2026 |
|---|---|
| Salary: | £55,000.0 to £60,000.0 per year |
| Additional salary information: | Up to £60,000 per year |
| Hours: | Full time |
| Closing date: | 28 January 2026 |
| Location: | Newcastle upon Tyne, Tyne and Wear, ne1 2fa |
| Company: | Hays Specialist Recruitment |
| Job type: | Permanent |
| Job reference: | 4763349_1768991679 |
Summary
Senior IT Project Manager (Business Change)Newcastle | Housing Association | Up to £60,000 | 3 days on site
A leading housing association in Newcastle is embarking on a significant digital and operational transformation. To support this, they are seeking a Senior IT Project Manager with strong business change expertise to deliver complex, cross‑functional projects that enhance customer service, streamline operations and improve colleague experience.This role is ideal for a proactive, influential Senior PM who thrives in transformation environments and wants to make a meaningful impact within a purpose‑driven organisation.
Key ResponsibilitiesProject Delivery
- Lead the end‑to‑end delivery of complex IT and business change projects, ensuring alignment with organisational strategy.
- Define scope, build project plans, identify resources, set budgets and establish governance in line with the organisation's PM framework.
- Drive risk and issue management, ensuring clear escalation routes and proactive mitigation.
- Manage delivery across multiple workstreams, including technical delivery, business readiness and process redesign.
- Track project performance against KPIs, timelines and financial targets.
- Ensure strong documentation, decision logs and audit trails throughout project lifecycle.
- Oversee project close‑down, benefits realisation and lessons learned.
Stakeholder & Change Management
- Engage, influence and support a wide range of stakeholders across IT, operations, customer services and external partners.
- Lead change impact assessments, communications planning and business readiness activities.
- Ensure change is effectively embedded across teams, enabling sustainable adoption.
- Facilitate workshops, design sessions and cross‑functional collaboration.
Governance & Best Practice
- Promote and uphold best‑practice project and change management standards.
- Contribute to PMO maturity by supporting continuous improvement of tools, templates and methodologies.
- Coach colleagues, supporting capability growth within the wider project and change community.
- Stay current with industry best practices and emerging trends in digital transformation and business change.
Experience & Skills RequiredExperience
- Strong track record delivering complex IT-led and business change projects within large organisations.
- Experience managing multiple concurrent workstreams and dependencies.
- Proven success delivering projects within time, cost and quality constraints.
- Experience working with senior stakeholders and influencing decision-making across diverse teams.
- Background within housing, social care or public sector is beneficial but not essential.
- Familiarity with systems such as Salesforce, MRI, or housing management solutions is advantageous.
Skills & Competencies
- Excellent understanding of IT project management methodologies and business change frameworks.
- Strong communication, facilitation and stakeholder‑engagement skills.
- Ability to lead cross‑functional teams without direct line management.
- Confident in challenging constructively and navigating ambiguity.
- Skilled in risk management, governance and structured delivery.
- Knowledge of VUCA/BANI concepts helpful but not essential.
What You Will Get
- Competitive salary up to £60,000
- Hybrid working with 3 days on site in Newcastle
- The opportunity to lead high‑impact digital and business transformation initiatives
- A supportive culture that encourages innovation, collaboration and continuous improvement
- The chance to make a tangible difference within a respected housing provider serving local communities
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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