EPR Training Manager | South London and Maudsley NHS Foundation Trust
| Dyddiad hysbysebu: | 21 Ionawr 2026 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | £64,156 - £71,148 per annum inclusive of HCAS |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 20 Chwefror 2026 |
| Lleoliad: | London, SE5 8AZ |
| Cwmni: | South London and Maudsley NHS Foundation Trust |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | 7670261/334-NCL-7670261-MU |
Crynodeb
This is an exciting opportunity to contribute to a major digital initiative designed to transform the delivery of care at South London and Maudsley NHS Foundation Trust (SLaM). The Electronic Patient Record (EPR) Programme stands as one of the most ambitious change projects in the Trust’s history. Its aim is to streamline staff workflows, enhance safety, and ultimately achieve improved outcomes for service users.
Career Progression pathways and development opportunities:
We are committed to get thevery best out of our staff and support staff in their career aspirations. We have career pathways available, where you will be able to develop your skills and build on your experience to progress into other roles across different specialties. In addition, we offer ongoing training and development in conjunction with the BCS membership.
The EPR Training Manager is central to the successful implementation and integration of a new Electronic Patient Record system. This pivotal role is responsible for ensuring staff are engaged, prepared, and confident throughout the transformation process, with the new system fully embedded into the organisation’s culture and operational practice. The candidate must have delivered EPR training programmes especially in Mental Health.
To lead the strategy, design, delivery, and evaluation of end user training for the organisation’s Electronic Patient Record (EPR), ensuring the workforce is competent and confident to use the system safely and effectively at go live and beyond. The post holder manages the EPR Training function, partners with clinical and operational leaders, and coordinates at scale across multiple sites, staff groups, and shift patterns to support successful adoption and sustained optimisation of the EPR.
Flexible working:
As one of the few Trusts in London we are proud to offer flexible working as part of our new ways of working, and we are happy to talk flexible working at the interview stage. In this role you will be able to work Monday to Friday in the time frames from 8am to 6pm, giving you the very best of good work life balance.
This role is in the Digital PMO which sits under the Digital Services Directorate. The Directorate utilises technology and digital solutions to empower our staff to work effectively and to improve the care our service users receive. The postholder will report to the Chief Digital Information Officerand work closely with multidisciplinary project workstreams, Digital and external departments / teams across the Trust as directed.
About our locations:
The Digital team are located across 3 main sites;
Maudsley Hospital (headquarters)
Our Trust headquarters is located at Denmark Hill less than 5 minutes from the train station (zone 2) and is within walking distance from the beautiful green spaces of Ruskin park and the vibrant high-street that offers great shopping opportunities and with a wide range restaurants.
Training Strategy & Governance
Develop, implement, and maintain the EPR Training Strategy covering pre go‑ live, ‑golive, and ‑post‑golive‑/BAU phases.
Define governance, standards, and policies/procedures for EPR training, including version control, quality assurance, and audit trails.
Establish a measurement framework (KPIs, dashboards) to evidence training readiness and effectiveness.
Team Leadership & Resourcing
Line manage‑ the training team (Leads/Principal Trainers, Trainers, Administrators); recruit, coach, and conduct performance reviews.
Develop train the‑ trainer‑ and Super User/Champion models to scale delivery and support local adoption.
Curriculum, Materials & Learning Design
Oversee a role based curriculum mapped to clinical and administrative workflows; maintain‑ a training catalogue and course matrix.
Direct the creation of multimodal learning: classroom, virtual, microlearning, job aids, tip sheets, videos, simulations, and eLearning
Ensure content aligns with Design/Build/Test (DBT) decisions, clinical safety, and change impacts; maintain tight versioning as the build evolves.
Learning Management System (LMS) & Administration
Own day ‑today‑ LMS operations (e.g., LEAP/DLS)—course setup, enrolment rules, waitlists, reminders, completions, and reporting.
Implement access control and records retention; ensure training records support audit, compliance, and go live‑ readiness reporting.
Scheduling, Delivery & Scale
Lead high volume‑ scheduling across multiple sites and shift patterns, including medical staff and rotating resident doctors/induction cohorts.
Coordinate venues, virtual delivery platforms, training kit, and timetables; optimise trainer utilisation and class fill rates.
Ensure appropriate reasonable adjustments and inclusive delivery for all staff groups.
Stakeholder Engagement & Change Enablement
Work with clinical directors, nursing/AHP leadership, operational managers, medical education, and vendor teams to align training with operational realities.
Communicate the purpose and benefits of EPR and the expectations of staff training; secure release time with services and rota owners.
Integrate training with communications, change management, and go live‑ command structures.
Training Environment & Data Readiness
Coauthor and maintain a Training Environment Management Plan ensuring realistic scenarios, test patients, and up‑ ‑tod ‑ate data sets for practice.
Liaise with configuration/technical teams to refresh environments, templates, and workflows used in training.
Readiness, Evaluation & Continuous Improvement
Track attendance, completion, competency assessment, and proficiency checks; escalate risks where services are under‑prepared.
Run evaluation cycles, analyse feedback, and iterate materials and delivery methods.
Transition to BAU by handing over to Digital Learning/Education teams and setting post go‑ ‑live optimisation plans.
Go Live‑ & Post Go-Live support
Plan and manage at the support processes with Super Users and floorwalkers; align to EPR delivery priorities‑.
Coordinate rapid refresh, job aids‑, and targeted coaching based on incident and service desk trends.
Compliance, Safety & Inclusion
Ensure training supports information governance, clinical safety, and patient safety standards.
Embed equality, diversity and inclusion principles and accessible learning practices across all training.
Adhere to organisational policies and NHS People Promise values in leadership and delivery.
This advert closes on Wednesday 4 Feb 2026