Customer Service Agent

Dyddiad hysbysebu:	20 Ionawr 2026
Cyflog:	£25,000.0 i £26,000.0 bob blwyddyn
Gwybodaeth ychwanegol am y cyflog:	£25-26k per annum
Oriau:	Llawn Amser
Dyddiad cau:	27 Ionawr 2026
Lleoliad:	Trafford Park, Greater Manchester, M17 1DP
Gweithio o bell:	Hybrid - gweithio o bell hyd at 2 ddiwrnod yr wythnos
Cwmni:	Hays Specialist Recruitment
Math o swydd:	Parhaol
Cyfeirnod swydd:	4739608_1768899985

Crynodeb

Your new company
Permanent customer service agents are required by a well-known company based in Trafford Park, leaders in their industry.

Your new role

• You will be taking inbound calls from customers, taking orders and dealing with queries.
• Ensuring positive relationships with customers are maintained for repeat business and strong feedback
• Handling any aftersales calls and resolving them at the first point where possible
• Managing the customer service email inbox
• Contacting suppliers and building strong relationships to ensure seamless service to the customer
• Updating the company database and logging communication

What you'll need to succeed
Previous experience handling phone-based queries
Strong customer focus
Excellent attention to detail
Clear and confident communication

What you'll get in return
Permanent job
£25-26k
Monday to Friday, 8:30am till 5pm
Hybrid working 3 days on site
Modern offices with excellent facilities
Competitive benefits package
Onsite parking, close to public transport links


What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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