Customer Team Member

Dyddiad hysbysebu:	20 Ionawr 2026
Cyflog:	£12.60 yr awr
Gwybodaeth ychwanegol am y cyflog:	30% colleague member discount
Oriau:	Rhan Amser
Dyddiad cau:	27 Ionawr 2026
Lleoliad:	Sutton-In-Ashfield, Nottinghamshire, NG17 1JF
Cwmni:	Co-op Group
Math o swydd:	Parhaol
Cyfeirnod swydd:	1063251_1768906624

Crynodeb

Customer Team Member
Location: Nano Co-op Castlewood Depot (support base store South Normanton)
Pay: £12.60 per hour
Contract: 12 hours per week + regular overtime, permanent, part time
Working pattern: 7am-10am and 6pm-10pm, to be discussed at interview.
Full, paid training provided

You can apply for this role using your mobile device (no CV needed!)

You must be aged 18 or over to apply for this role as it may involve either, working before 6am or after 10pm, or some other business-related needs.This role will involve periods of lone working.

We're currently recruiting for roles in our amazing Nano concept store, serving our colleagues at our Castlewood Depot. Nano is a fully automated store using innovative AI technology to track items as they are selected for purchase, ensuring a seamless shopping experience with no queues or scanning. Payments are accurately and automatically processed from customer's bank accounts as they leave the store with their purchases.
In this role it will be up to you to make sure the store is fully stocked and looks great for our customers and as the shop doesn't have colleagues permanently on-site, there will be times where you'll be working independently. You'll build great relationships with teams within the depot and your base support store at South Normanton where there will also be opportunities to work additional shifts.

When you join Co-op, you'll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.

At Co-op, we do things a different way. For over 175 years we've focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.


What you'll do
- Participate in briefings with your local store manager and depot teams at the start and end of each shift.
- Load products from the Order Area in the depot onto a merchandising trolley, transferring them to the Nano store in a safe and considerate manner.
- Make sure the Nano store is safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be.
- Make sure your merchandising trolley is safe and compliant, conducting daily checks to ensure it's in good working order, returning it to the Order Area in the depot on completion of your visit.
- Work an occasional shift in your base store, serving customers on the till, restocking shelves, and helping your colleagues solve problems.

This job would suit people who have
- Great independent working skills, with the ability to recognise when to seek support.
- Confidence in working alone in a store environment.
- A positive approach to change and problem solving, working alongside new technology to the business.
- The flexibility to work a range of different shifts.

Why Co-op?
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands
- A pension scheme with up to 10% employer contributions
- Stream- a money management app giving you access to a percentage of your pay as you earn it
- 31 days of holiday (including bank holidays, pro rata for part time colleagues)
- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
- 24/7 employee assistance service
- Full, paid training and dedicated support for your personal development and career progression
- Rotas shared three weeks in advance and accessible on your phone
- Cycle-to-work scheme

Building an inclusive workplace


We're building diverse and inclusive teams that reflect the communities we serve.
We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you.

Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion



As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests.


We reserve the right to remove a vacancy before the scheduled closing date.