Clinical Administrator
| Dyddiad hysbysebu: | 19 Ionawr 2026 |
|---|---|
| Cyflog: | £24,382.90 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £24382.90 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 09 Chwefror 2026 |
| Lleoliad: | St. Leonards-on-sea, TN38 0LB |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | B0518-26-0000 |
Crynodeb
Patient/Client facing 1.1 To provide full administrative support to clinical departments and leads working in different areas, as allocated on a rota basis. 1.2 To process new referrals on the electronic patient records system and support the Single Point of Access referral service, ensuring actions are completed and target response times met. 1.3 To support in the Community Hub with patient/carer calls and queries, under the support of nursing team with the addition of the Hospice Line introduction. 1.4 To be the first point of contact for telephone referrals, appointments and enquiries from patients, families and other health care professionals, escalating clinical matters to the relevant clinician. 1.5 To provide person centred support to patients, clients and families, listening to their concerns and using skilled communication to ascertain sufficient details to inform appropriate response including providing skilled empathetic support to patients, clients and family members who may be in distress and escalate appropriately. Logistical/admin support 1.6 To support the effective co-ordination of appointments, visits and patient transport. 1.7 To work in close partnership with clinical leads to ensure relevant literature and information is up to date and readily available for patients, clients and families. 1.8 To produce patient/client letters working from templates or dictation. 1.9 To provide administrative support, including preparation of relevant paperwork and reports, and accurate note taking of actions or minutes, for clinical meetings e.g. IDT meetings and daily handovers. 1.10 To provide support with transfer of care arrangements, which may include booking transport, onward referrals and liaison with other care professionals or contacting undertakers. 1.11 To provide Clinical Leads with support to arrange services and user engagement events, including invites, co-ordination of events and practicalities. 1.12 To undertake any other appropriate duties when required demonstrating both flexibility and support as delegated by the Clinical Admin Manager 1.13 To provide administrative cover on occasional Saturdays (apprx. 6 weekly) based in the community hub Systems and data 1.14 To accurately input, upload, update and retrieve data in a timely manner, using the electronic patient records system and other approved data assets. 1.15 To support the co-ordination of collection and input of outcome measures, including reviews at agreed intervals.