Care Navigator for GP Surgery
| Posting date: | 16 January 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Negotiable |
| Hours: | Full time |
| Closing date: | 06 February 2026 |
| Location: | Manchester, M20 2RN |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A3783-25-0001 |
Summary
Key Responsibilities Patient Contact & Communication Answer and triage phone calls, emails, and online requests. Direct patients to the most appropriate service or clinician. Provide clear, professional information to patients on services and appointments. Administration Process registrations, leavers, and patient data changes. Handle document workflow, coding, and summarising of patient records. Manage referrals and track outcomes. Support chronic disease call/recall programmes. Assist with repeat prescribing processes, following protocol. Produce insurance reports, SAR requests, and other correspondence. Reception Duties Greet and check in patients, manage appointment bookings. Support the smooth running of daily clinics. Maintain confidentiality and GDPR compliance. Team and Practice Support Participate in rota for late finishes and cover for colleagues. Work flexibly to support other areas of the practice as needed. Contribute ideas for service improvement.