One Stop - Distribution Resource, Planning and Capability Manager (Field Based)
| Posting date: | 16 January 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Competitive Plus Benefits |
| Hours: | Full time |
| Closing date: | 02 February 2026 |
| Location: | None, None, Brownhills - Wakefield - Nursling (Field Based) |
| Company: | Tesco |
| Job type: | Permanent |
| Job reference: | tesco/TP/14092240/974305 |
Summary
About the role
The Resource, Planning and Capability Manager operates in a dynamic distribution environment, serving as the key liaison between central operations and the Head of Distribution. The role focuses on driving performance through effective resource planning, budget management, and continuous improvement of KPIs. Responsibilities include inspiring and coaching teams to deliver excellent customer service, identifying and developing talent, and ensuring training needs are met. The manager collaborates with team and shift managers to maintain best-in-class operating procedures, supports site needs, and fosters a culture of helpful and friendly service behaviors. Strong leadership, communication, and strategic planning skills are essential to achieve operational excellence and meet business objectives.
You will be responsible for
What I do:
- Work in a fast-paced distribution environment where no day is the same.
- Effectively be the point of contact for the central operations reporting into the Head of Distribution.
- Inspire your team to be customer focused to meet the performance metrics and deliver excellent service to our stores.
- Manage a specified budget whilst striving to be results drive through continuous improvement of KPI’s.
- Listen to understand site needs and ensure we are delivering for the business.
- Have a great understanding of how your team is performing and coaching, delivering and supporting Managers to deliver practical actions for improvements.
- Spotting talent and providing coaching when needed, ensuring my team are inspired to serve our customers.
- Role modelling helpful and friendly service behaviours demonstrating my enthusiasm to what is right for our customers.
- Planning my teams training needs and developing those who want to get on within One Stop.
- Having affective everyday conversations to support my team\'s performance.
- Working in collaboration with Team & Shift managers to ensure our operating procedures are best in class and focus on providing our stores with the service they require.
What the role involves:
- Leading & delivering in the Distribution Centre across all shifts by:
- Being responsible for ensuring effective planning and organisation of our colleagues by working with the operational management teams and our 3rd party partners to ensure the right number of colleagues are in the right place at the time across all times.
- Delivering and continually evaluate/innovate high quality ROTA, holiday and Skills planning tools.
- Proactively balance warehouse cost drivers to achieve the optimal results, from both a cost and service perspective.
- Working with operational teams to produce and continually review ROTA patterns in line with operational key performance indicators and forecasts.
- Monitoring daily One Stop and 3rd party variances to ensure full and accurate resource requirements are formed on a daily/weekly basis and adjusted as required.
- Being responsible for the day-to-day management of the Resource, Planning and Capability associates ensuring they are focused inputting accurate information, service delivery, productivity and efficiency to agreed targets.
- Leading the Warehouse planning cross functional projects as required.
- Building effective warehouse planning for routines/activity, working in partnership with the Distribution centre manager, lead teams, People team and Agency partners.
- Ensuring our plans are built from – 12, and work in collaboration with the operational teams to ensure resource is where it is needed by effectively communicating with all stakeholders, coordinating resources and managing where our available resource is required.
- Ensuring the Distribution centres holiday management process is managed and controlled robustly (Holiday and Time off matrix) and each warehouse management team has the information they need to make informed decisions about their team’s holiday and time off requests.
- Completing root cause where plans have not delivered the required results and put plans in place to prevent a re-occurrence.
- Completing a handover to the operational team(s) after week -1 and I never adjust/adapt the plan “on the day”, allowing the operational management team to make decisions in the moment and own the plan. Instead, I focus on any root cause analysis for the plan not delivering as expected and make recommendations to prevent re-occurrence.
Skills Mix:
- Monitoring the Distribution Centre’s skills matrix and ‘max the mix’ of skills required for safe and efficient operations across all shifts.
- Working with the operational management teams to pro-actively plans skills requirements to drive optimal performance and efficiency across all shifts
- Building the Team Manager, Shift Manager and all DC colleagues ROTA’s for the sites and review compliance for the weekend cover. I ensure we have enough hours ROTA for the volume demand plans.
What’s in it for you
One Stop is committed to making everyday life easier for our customers! With a strong presence in local communities, we offer a wide range of quality products at great value, alongside friendly and helpful service. As part of the Tesco Group, One Stop combines the benefits of a large organisation with the close-knit feel of a neighbourhood store. We’re passionate about creating a welcoming environment for both our customers and our colleagues and we’re always looking for enthusiastic individuals to join our growing team!
Flexible Working
We know life looks a little different for each of us. That’s why at One Stop, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
One Stop Benefits
At One Stop, we value our colleagues just as much as our customers — and that’s reflected in the wide range of benefits we offer.
To explore the full list of colleague benefits, please click here and scroll to the bottom of our Careers Page.
*As a proud subsidiary of the Tesco Group, One Stop operates as an independent business. This means that while we share the same values, the benefits we offer may differ from those available at Tesco.*
Community Involvement
At One Stop, being part of the community is at the heart of everything we do. From supporting local charities and groups to partnering with national organisations, we’re proud to give back in meaningful ways.
Over the past decade, we’ve raised over £10.4 million for good causes and donated the equivalent of 1.6 million meals through our partnerships with FareShare and Olio, helping to reduce food waste and support those in need.
Working with us means you’ll have the chance to make a real difference whether it’s climbing mountains, running marathons, or simply organising a local raffle, our colleagues go the extra mile to support the causes they care about.
Diversity & Inclusion at One Stop
At One Stop, everyone is welcome. We’re proud to be an inclusive workplace that celebrates the unique backgrounds, perspectives, and experiences of our colleagues. Everyone is treated fairly and with respect. Diversity and inclusion are at the heart of our values.
As a Disability Confident Leader (Level 3), we’re committed to creating an accessible and supportive environment for all. We offer reasonable adjustments throughout the recruitment process, including interviews, to ensure every candidate has a fair opportunity to succeed. For further information on the accessibility support we can offer, please Click here.
Our six colleague networks Armed Forces, Disability, LGBTQ+, Families & Carers, Race & Ethnicity, and Women help foster a safe, supportive environment where everyone can thrive and be themselves. For more information about our networks please Click here
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*One Stop have the right to withdraw the vacancy before the closing date should a successful application be received prior to the closing date. As such we would highly encourage you to submit your application as soon as you can.*
About us
Tesco has become a market leader by doing the little things that really matter for our customers and colleagues.
It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year.
We're the UK's number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers.
But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business.
We believe in treating each other with respect and giving everyone an equal opportunity to get on. It's our people that make the difference every day - helping us make a difference for our customers
Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.
For more information about us please visit www.tescoplc.com
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Proud member of the Disability Confident employer scheme