Housing Assistant x2
| Posting date: | 16 January 2026 |
|---|---|
| Salary: | £14,299 to £15,511 per year |
| Hours: | Part time |
| Closing date: | 05 February 2026 |
| Location: | Stoke-On-Trent, Staffordshire |
| Remote working: | On-site only |
| Company: | Stoke on Trent City Council |
| Job type: | Permanent |
| Job reference: | 0000025675 |
Summary
Directorate: Housing Regeneration and Operations
Section: Housing Management
Location: Civic Centre
Grade: Level 6
There are 2 posts available.
Full Time Post -
Salary: £28,598 - £31,022
Hours: 37 hours per week
Part Time Post –
Salary: £14,299 - £15,511
Hours: 18.5 hours per week
This advert is open to both Internal and External applicants.
We are looking for a Housing Assistant to join our dedicated housing assistant team.
Housing Assistants provides an efficient, effective and responsive service supporting our tenants with day-to-day housing enquiries and provide admin support to the wider housing teams.
Housing Assistants also assist with community engagement by making proactive contact with our tenants and the post holder will need to have commitment to providing excellent customer care and a quality service and a positive, proactive attitude, ensuring that services are provided in accordance with agreed policies and priorities of the council.
Please note that if an employee who is currently at risk of redundancy within the organisation applies for this vacancy their application will receive priority. If this happens you will be advised accordingly.
Equality, Diversity and Inclusion
At Stoke-on-Trent City Council, we believe our strength comes from the diversity of our community, and we want our workforce to reflect that. We welcome applications from individuals of all backgrounds and experiences. We understand that some people, especially those from underrepresented or marginalised backgrounds, may hesitate to apply if they don’t meet all the listed requirements. If this role interests you and you think you could be a good fit, we encourage you to apply. We are proud of what makes each of us unique and are committed to creating a workplace where everyone feels included, can be themselves, and can succeed together.
Section: Housing Management
Location: Civic Centre
Grade: Level 6
There are 2 posts available.
Full Time Post -
Salary: £28,598 - £31,022
Hours: 37 hours per week
Part Time Post –
Salary: £14,299 - £15,511
Hours: 18.5 hours per week
This advert is open to both Internal and External applicants.
We are looking for a Housing Assistant to join our dedicated housing assistant team.
Housing Assistants provides an efficient, effective and responsive service supporting our tenants with day-to-day housing enquiries and provide admin support to the wider housing teams.
Housing Assistants also assist with community engagement by making proactive contact with our tenants and the post holder will need to have commitment to providing excellent customer care and a quality service and a positive, proactive attitude, ensuring that services are provided in accordance with agreed policies and priorities of the council.
Please note that if an employee who is currently at risk of redundancy within the organisation applies for this vacancy their application will receive priority. If this happens you will be advised accordingly.
Equality, Diversity and Inclusion
At Stoke-on-Trent City Council, we believe our strength comes from the diversity of our community, and we want our workforce to reflect that. We welcome applications from individuals of all backgrounds and experiences. We understand that some people, especially those from underrepresented or marginalised backgrounds, may hesitate to apply if they don’t meet all the listed requirements. If this role interests you and you think you could be a good fit, we encourage you to apply. We are proud of what makes each of us unique and are committed to creating a workplace where everyone feels included, can be themselves, and can succeed together.