13874 - Team Leader
| Dyddiad hysbysebu: | 16 Ionawr 2026 |
|---|---|
| Cyflog: | £33,551 i £35,564 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 02 Chwefror 2026 |
| Lleoliad: | London, UK |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Ministry of Justice |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 13874 |
Crynodeb
Locations: Thames, Stratford, Romford & Barkingside (ENE Group)
Proud to serve. Proud to keep justice going
Our Team Leaders play a critical role in helping deliver justice, this role will enable you to demonstrate and develop your leadership skills. You are responsible for making sure your team deliver excellent administrative support and customer service to service users, judiciary and management.
About us
HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our service users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply.
Your role
Leading your team, you’ll focus on the team’s area of work, making sure that work is prioritised and organised and your team fully skilled to meet objectives. As an effective Team Leader, you recognise the importance of the team’s overall wellbeing and can motivate your team to succeed.
You will contribute to the delivery of operational, performance and service standard targets and provide statistical data for the management team and judiciary. Your keen eye for detail and desire for continuous improvement is key to your success. Monitoring and analysing performance areas and trends, conducting ongoing reviews of procedures and work practices is essential, as is your ability to successfully recommend improvements, navigate change and manage the implementation of new initiatives and legislation.
This is a challenging and rewarding role, key to the smooth running of operational functions throughout HMCTS. We’re committed to helping you develop your leadership skills, through our HMCTS leadership offer. This provides a wide range of activities from development programmes to accessible bite-size guides to help build your ability and confidence to lead, guide and inspire others.
Your skills and experience
Ability to motivate and support your team to deliver excellent customer service and achieve effective performance.
Experience of working in an administrative role in a customer-focussed environment
IT proficient with the ability to learn and adapt to different technologies and software packages.
Excellent communication, organisational and prioritisation skills
For a full job description, please read supporting document 1 included below before applying.
Location
Whilst the post holder will be allocated to a specific office base, namely Thames Magistrates’ Court, there will be a need for flexibility to work on an ad hoc or regular basis at other local HMCTS sites / courts within the group, namely Romford, Stratford or Barkingside Magistrates’ Court’s. Where applicable, associated travel cost / time will be applied in line with organisational policies.
Further details
New recruits to the Civil Service joining MoJ are expected to join at the band minimum.
These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public.
Standard full time working hours are 37 hours per week. Whilst the role is full time only, HMCTS operates a flexible approach to working hours to suit both individual and business needs.
Saturday Working & Bank Holidays
This role will require you to work Saturdays and/or Bank Holidays. Your working pattern will be confirmed by your line manager and on the occasions, you are required to work Saturdays and/or Bank Holidays you will be allocated a day off in lieu based on business needs. There is no requirement to work Sundays.
Skilled Worker Visa
This role is not eligible for new Skilled Worker visas in accordance with the current immigration rules.
From 22 July 2025, the Government introduced changes to the Skilled Worker visa route. The department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa prior to the 22 July 2025 changes. If you have held a Skilled Worker visa continuously, please raise this during your vetting checks and eligibility will be assessed in accordance with the immigration rules and transitional provisions in place.
If you are applying for this role and you have not held a Skilled Worker visa prior to the 22 July 2025 changes, you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.
The Department will continue to comply with UK Immigration Rules applied in the UK and Civil Service. You can read more about Skilled Worker visas and the eligibility criteria here.
Proud to serve. Proud to keep justice going
Our Team Leaders play a critical role in helping deliver justice, this role will enable you to demonstrate and develop your leadership skills. You are responsible for making sure your team deliver excellent administrative support and customer service to service users, judiciary and management.
About us
HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our service users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply.
Your role
Leading your team, you’ll focus on the team’s area of work, making sure that work is prioritised and organised and your team fully skilled to meet objectives. As an effective Team Leader, you recognise the importance of the team’s overall wellbeing and can motivate your team to succeed.
You will contribute to the delivery of operational, performance and service standard targets and provide statistical data for the management team and judiciary. Your keen eye for detail and desire for continuous improvement is key to your success. Monitoring and analysing performance areas and trends, conducting ongoing reviews of procedures and work practices is essential, as is your ability to successfully recommend improvements, navigate change and manage the implementation of new initiatives and legislation.
This is a challenging and rewarding role, key to the smooth running of operational functions throughout HMCTS. We’re committed to helping you develop your leadership skills, through our HMCTS leadership offer. This provides a wide range of activities from development programmes to accessible bite-size guides to help build your ability and confidence to lead, guide and inspire others.
Your skills and experience
Ability to motivate and support your team to deliver excellent customer service and achieve effective performance.
Experience of working in an administrative role in a customer-focussed environment
IT proficient with the ability to learn and adapt to different technologies and software packages.
Excellent communication, organisational and prioritisation skills
For a full job description, please read supporting document 1 included below before applying.
Location
Whilst the post holder will be allocated to a specific office base, namely Thames Magistrates’ Court, there will be a need for flexibility to work on an ad hoc or regular basis at other local HMCTS sites / courts within the group, namely Romford, Stratford or Barkingside Magistrates’ Court’s. Where applicable, associated travel cost / time will be applied in line with organisational policies.
Further details
New recruits to the Civil Service joining MoJ are expected to join at the band minimum.
These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public.
Standard full time working hours are 37 hours per week. Whilst the role is full time only, HMCTS operates a flexible approach to working hours to suit both individual and business needs.
Saturday Working & Bank Holidays
This role will require you to work Saturdays and/or Bank Holidays. Your working pattern will be confirmed by your line manager and on the occasions, you are required to work Saturdays and/or Bank Holidays you will be allocated a day off in lieu based on business needs. There is no requirement to work Sundays.
Skilled Worker Visa
This role is not eligible for new Skilled Worker visas in accordance with the current immigration rules.
From 22 July 2025, the Government introduced changes to the Skilled Worker visa route. The department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa prior to the 22 July 2025 changes. If you have held a Skilled Worker visa continuously, please raise this during your vetting checks and eligibility will be assessed in accordance with the immigration rules and transitional provisions in place.
If you are applying for this role and you have not held a Skilled Worker visa prior to the 22 July 2025 changes, you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.
The Department will continue to comply with UK Immigration Rules applied in the UK and Civil Service. You can read more about Skilled Worker visas and the eligibility criteria here.