Support Coordinator
| Dyddiad hysbysebu: | 15 Ionawr 2026 |
|---|---|
| Cyflog: | £27,435 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | Circa £16,400 pa (FTE circa £27,435 pa) (inner/ outer London weighting may be applied) |
| Oriau: | Rhan Amser |
| Dyddiad cau: | 30 Ionawr 2026 |
| Lleoliad: | Remote, TW3 1JG |
| Gweithio o bell: | Yn gyfan gwbl o bell |
| Cwmni: | NFP People Limited |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | 8050 |
Crynodeb
Support Coordinator
We are looking for an enthusiastic and motivated individual to join the Hounslow team in London.
This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke.
Position: S11335 Stroke Support Coordinator
Location: Home-based, Hounslow. However, regular travel will be required as part of this role (will include team meetings or other work-related meetings)
Hours: Part-time, 21 hours per week
Salary: Circa £16,400 per annum (inner London weighting £1,896 per annum or outer London weighting £1,092 per annum may be applied in accordance with where you live) (FTE circa £27,435 per annum)
Contract: This is a fixed-term contract until 31 March 2028. Services are contracted and there is currently funding for this contract until 31 March 2028.
Benefits: 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 30 January 2026
Interview Date: Week Commencing 02 February 2026. Interviews will be held via teams initially. Successful candidates at stage one of the recruitment process will be invited to a second stage which will be held in person in London.
The Role
Reporting to Service Delivery Coach, key responsibilities will include:
- Organise and facilitate effective service communication for the benefit of stroke survivors and carers in understanding and achieving their goals.
- Ensure that timely, confidential and accurate records are kept on the CRM data base and all data is in line with our retention policy and GDPR compliant.
- Develop and manage service volunteers to support service delivery for stroke survivors and carers as required.
About You
You will have:
- Experience of providing person centred support to empower vulnerable people or people with a disability or long term health condition and their carers
- Ability to nurture emotional resilience needed to handle a variety of calls, potentially dealing with complex and challenging situations whilst working in your own home
- Effective listening skills with the ability to communicate clearly and effectively with a diverse audience including anyone experiencing communication difficulties via a combination of face to face visits or meetings, telephone calls, emails or letters, and digital methods (such as video calls)
This role requires regular travel across Hounslow to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
Here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It's only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they're determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we're happy to discuss any support and adjustments we can make throughout the recruitment process so that you're able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.