Technical Support Officer

Dyddiad hysbysebu:	13 Ionawr 2026
Cyflog:	Heb ei nodi
Gwybodaeth ychwanegol am y cyflog:	Competitive
Oriau:	Llawn Amser
Dyddiad cau:	12 Chwefror 2026
Lleoliad:	Wigan, WN2 2PR
Cwmni:	inploi
Math o swydd:	Parhaol
Cyfeirnod swydd:	75778112

Crynodeb

Priority Candidates will be considered in the first instance

Makerfield Way Depot

Makerfield Way

Ince

Wigan

WN2 2PR

Salary: Grade 6, £29,540 - £32,597 per annum.

37 hours per week

We're on a journey to build a workforce reflective of our Borough.

We are committed to fostering diverse teams where everybody can bring their authentic selves to work and feel that they belong. If you want to work for a Council where everybody is encouraged to meet their full potential and make a difference in our neighbourhoods, we would love to hear from you!

Your role:

In your role you will play a key role in supporting our operational and team managers to deliver high quality critical services to our residents and clients of the borough, whilst also ensuring smooth co-ordination, data accuracy and efficient task delivery to customers. The role is essential to support the teams in managing workloads, enhancing performance, supporting with data processing, ensuring regulatory compliance, supporting financial management and enabling strategic project delivery.

About you:

In this role you will:

• Previous experience of working in a technical or administrative role.
• Enhanced technology skills and experience in using digital systems, data bases and tools to manage workloads and track performance.
• Understanding of housing repairs or maintenance operations.
• Highly organised, with the ability to manage multiple tasks and deadlines with a logical approach to solving problems.
• Ability to work part of a team, including being able to work with minimum supervision or on own initiative.
• Enhanced communication skills and the ability to build strong relationships with key stakeholders.
• Excellent interpersonal, communication and customer care skills, to liaise effectively with a variety of stakeholders including operatives, managers and residents.
• Good understanding of health and safety, risk assessments and COSHH legislation in relation to the works undertaken.

About us:

Wigan Council has been voted ‘Overall Council of the Year’ at the APSE (Association for Public Service Excellence) Awards. We are signed up to the Greater Manchester Continuous Service Commitment ensuring that your service will be continuous or 'unbroken' between the supporting organisations.

The Progress with Unity plan is a place movement for change for the next decade, bringing a new era for Wigan Borough. It draws on the strengths of our individual organisations, recognising that together we can achieve much more for our communities by delivering on our 2 place missions; create fair opportunities for all children, families, residents and businesses and make our towns and neighbourhoods flourish for those who live and work in them.

You will be working in busy operational team who work well together. We cover a variety works in domestic properties, council buildings and schools.

Here at Wigan, we are proud to support flexible working patterns, when the service can accommodate this. We also take a blended approach to where we work, depending on the work we do. This may include working from home, the office, or the community. We like to thank our employees for their hard work and commitment by giving them the opportunity to access a range of exclusive rewards and benefits click here to find out more about working for #TeamWigan.

To be appointed to this role you must be able to prove your right to work in the UK. Please visit the link below to check you qualify to apply. Please note, at present we are not a licenced sponsor. Prove your right to work to an employer: Overview - GOV.UK (www.gov.uk)

Prove your right to work to an employer

For further information, please contact Sharon Smith at Sharon.smith@wigan.gov.uk

Priority candidates: Friday 6th February 2026

Internal candidates: Monday 9th February 2026

To view the details relating to this position, please click the links below:

Supporting Documents

↗ Job Specification
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