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Leisure Assistant

Job details
Posting date: 13 January 2026
Salary: Not specified
Additional salary information: £7.55-12.21 per hour
Hours: Part time
Closing date: 12 February 2026
Location: Shrewsbury, SY1 4RQ
Company: Serco Limited
Job type: Temporary
Job reference: 306994-43898833

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Summary

Serco Limited
Ready to impact a better future?
As a Casual Leisure Assistant in our Leisure team, you’ll help create a safe, welcoming environment for our community. Your work will make a positive impact by supporting health, wellbeing, and enjoyment for everyone who visits our facilities.
You’ll play a key role in ensuring customer safety and delivering high standards of service and care. From supervising activities to maintaining cleanliness and setting up equipment, you’ll help create spaces where people can thrive.

What you’ll do as a Casual Leisure Assistant

You’ll be entrusted to:
⦁ Follow robust health and safety practices in line with policies and legislation
⦁ Support daily operations to deliver excellent customer experiences
⦁ Maintain high standards of cleanliness and equipment handling
⦁ Communicate effectively with customers of all ages and abilities
⦁ Act quickly and calmly in pressurised situations
⦁ Identify and report issues to improve performance

Does this sound like you?

You’ll be a great fit for this role if you have…
⦁ Experience in a customer-facing environment
⦁ Previous experience in a leisure setting
⦁ A positive, “can do” attitude and strong communication skills
⦁ Ability to stay alert and attentive
⦁ A coaching qualification (desirable)


This role requires a Basic DBS check, which will disclose any unspent convictions in line with the Rehabilitation of Offenders Act 1974. You will also complete an Occupational Health Questionnaire to help us identify and provide any support you may need to undertake the role effectively.

Discover all you need to keep growing
We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.

What we offer
⦁ Free gym membership: Free gym membership for yourself and a member of the family.
⦁ Discounts: Enjoy discount on the food and drink at the café, discounted kid’s activities
- Kids parties, holiday club, swimming lessons etc. ⦁ Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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