Primary Care Centre (PCC) Bank Receptionist
| Dyddiad hysbysebu: | 13 Ionawr 2026 |
|---|---|
| Cyflog: | £13.85 yr awr |
| Gwybodaeth ychwanegol am y cyflog: | £13.85 an hour |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 01 Chwefror 2026 |
| Lleoliad: | Enfield, EN2 8JL |
| Cwmni: | NHS Jobs |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | B0441-26-0000 |
Crynodeb
Check and ensure that all equipment/trollies/consumables are stocked and clean for each clinician Chaperone duties when requested by a patient or clinician Follow site security measures for staff and patient safety Assist and carry out any patient surveys or questionnaires. As a receptionist you will be trained to be multi skilled, you could be trained as a driver and call centre support the expectation is for all staff to be flexible and move as required to meet the service needs and as a standard part of the reception role support with comfort calling. A good knowledge and understanding the patient safety calling, comfort calling, and courtesy calling standard operating procedure and responsibilities of the role and that of the clinician. The driver must prompt the clinician at the appropriate time to patient safety call, if unable to then the Senior Operations Navigator (SON) must be informed To deal with ad hoc enquiries and complaints in a pleasant and responsive manner, solving problems immediately where possible and referring to an appropriate senior person if necessary. Monitor the welfare of patients in the waiting area and notify a member of the clinical team if concerned about a patient wellbeing. Assist the clinician in the use of the computer system if necessary. Ensure that all faulty equipment is reported to the line manager To regularly check emails to keep up with relevant role and organisational information. To be aware of the Business Continuity process for the PCCs and how to operate and implement a manual process as required. Any ad hoc tasks and duties as required by the needs of the service.