Income Reconciliation Assistant
| Dyddiad hysbysebu: | 13 Ionawr 2026 |
|---|---|
| Cyflog: | £26,403 i £28,598 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 19 Ionawr 2026 |
| Lleoliad: | Stoke, Staffordshire |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Stoke on Trent City Council |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 0000025574 |
Crynodeb
Directorate: Resources
Section: Revenues
Location: Civic Centre
Grade: Level 5
Salary: £26,403 - £28,598
Hours: 37 – Full Time
This advert is open to both Internal and External applicants.
We are looking for a detail-oriented and proactive Income Reconciliation Assistant to join our Finance team.
You will play a key role in managing and reconciling income for the authority, ensuring payments are processed accurately, discrepancies resolved, and compliance maintained with financial policies and legislation.
Reconcile income from multiple sources, including Direct Debits, standing orders, and bank transfers.
Investigate and resolve payment discrepancies and customer queries.
Process refunds, returned payments, and allocate suspense items.
Prepare reports and support year-end financial reconciliation.
Work closely with colleagues across the Council to ensure accurate and timely income management.
What We’re Looking For Strong attention to detail and accuracy.
Experience or ability to learn financial reconciliation and income processing Good IT skills and ability to use financial systems.
Ability to work under pressure and meet deadlines, especially during year-end. Excellent communication and problem-solving skills.
Why Join Us?
You’ll be part of a dedicated team ensuring the financial integrity of the Council.
This is a hands-on position where your attention to detail will make a real difference, If you’re looking for a role that combines responsibility, problem-solving, and the chance to contribute to essential public services, this is the opportunity for you.
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and we expect all our employees and volunteers to share this commitment. This position is exempt under the Rehabilitation of Offenders Act 1974 and the successful applicant will be subject to a criminal record check from the Disclosure and Barring Service (DBS).
Please note that if an employee who is currently at risk of redundancy within the organisation applies for this vacancy their application will receive priority. If this happens you will be advised accordingly.
Equality, Diversity and Inclusion
At Stoke-on-Trent City Council, we believe our strength comes from the diversity of our community, and we want our workforce to reflect that. We welcome applications from individuals of all backgrounds and experiences. We understand that some people, especially those from underrepresented or marginalised backgrounds, may hesitate to apply if they don’t meet all the listed requirements. If this role interests you and you think you could be a good fit, we encourage you to apply. We are proud of what makes each of us unique and are committed to creating a workplace where everyone feels included, can be themselves, and can succeed together.
Section: Revenues
Location: Civic Centre
Grade: Level 5
Salary: £26,403 - £28,598
Hours: 37 – Full Time
This advert is open to both Internal and External applicants.
We are looking for a detail-oriented and proactive Income Reconciliation Assistant to join our Finance team.
You will play a key role in managing and reconciling income for the authority, ensuring payments are processed accurately, discrepancies resolved, and compliance maintained with financial policies and legislation.
Reconcile income from multiple sources, including Direct Debits, standing orders, and bank transfers.
Investigate and resolve payment discrepancies and customer queries.
Process refunds, returned payments, and allocate suspense items.
Prepare reports and support year-end financial reconciliation.
Work closely with colleagues across the Council to ensure accurate and timely income management.
What We’re Looking For Strong attention to detail and accuracy.
Experience or ability to learn financial reconciliation and income processing Good IT skills and ability to use financial systems.
Ability to work under pressure and meet deadlines, especially during year-end. Excellent communication and problem-solving skills.
Why Join Us?
You’ll be part of a dedicated team ensuring the financial integrity of the Council.
This is a hands-on position where your attention to detail will make a real difference, If you’re looking for a role that combines responsibility, problem-solving, and the chance to contribute to essential public services, this is the opportunity for you.
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and we expect all our employees and volunteers to share this commitment. This position is exempt under the Rehabilitation of Offenders Act 1974 and the successful applicant will be subject to a criminal record check from the Disclosure and Barring Service (DBS).
Please note that if an employee who is currently at risk of redundancy within the organisation applies for this vacancy their application will receive priority. If this happens you will be advised accordingly.
Equality, Diversity and Inclusion
At Stoke-on-Trent City Council, we believe our strength comes from the diversity of our community, and we want our workforce to reflect that. We welcome applications from individuals of all backgrounds and experiences. We understand that some people, especially those from underrepresented or marginalised backgrounds, may hesitate to apply if they don’t meet all the listed requirements. If this role interests you and you think you could be a good fit, we encourage you to apply. We are proud of what makes each of us unique and are committed to creating a workplace where everyone feels included, can be themselves, and can succeed together.