PCN Operations and Digital Care Coordinator
| Dyddiad hysbysebu: | 12 Ionawr 2026 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | Negotiable |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 26 Ionawr 2026 |
| Lleoliad: | Hythe, CT21 6EG |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | A5975-26-0000 |
Crynodeb
The post holder will work across all PCN practices and as part of the wider multi-disciplinary PCN team to support efficient operational delivery. Help monitor, assess and review day-to-day operations to support efficient and effective PCN functioning. Support the PCN with day to day digital support, including but not limited to setting up new user accounts, clinical templates, appointment schedules and supporting PCN staff in resolving digital problems. Support the PCN with audits of services, contributing to service improvement and reporting requirements for the Governance Committee and other PCN meetings. Produce and run regular operational, performance and activity reports for the Operational lead to support planning and decision-making. Provide administrative support to the PCN Board and PCN Governance Committee and other meetings as required. Work with the Clinical Director and Business Manager to support agenda planning and meeting preparation. Attend meetings, take accurate formal minutes, and maintain up-to-date action logs. Coordinate production and submission of meeting papers, ensuring deadlines are met. Assist with the forward planning of governance meetings across the year. Build good working relationships across practices to support coordinated delivery of PCN activity. Demonstrate flexibility and adaptability to meet changing priorities within a dynamic operational environment. Provide telephone cover during annual leave, sickness or peak demand periods, including answering incoming calls, booking appointments, taking messages and signposting patients appropriately Assist in the coordination of MDT meetings, including preparation, minute-taking where required, and the tracking and follow-up of agreed actions Take responsibility for reviewing staff training compliance, ensuring all mandatory and role-specific training is completed, up to date, and that all certificates are recorded and logged accurately Monitor the finance inbox, ensuring invoices are identified promptly and accurately added to the payment tracker for review and payment Process service claims and invoices accurately and in a timely manner Maintain and update staff contact lists, distribution groups and communication records to ensure information remains accurate and up to date Communication and Relationship Skills Act as a consistent point of contact for PCN colleagues, providing timely operational information and supporting coordination of activities. Coordinate and attend PCN meetings, providing clear feedback and updates as required. Record, minute and monitor outcomes and actions from meetings in line with governance standards. Maintain effective working relationships with practice teams, PCN staff and external partners to support joined-up working. Communicate professionally, including handling difficult or sensitive information when required.