Clinical Operations Manager
| Dyddiad hysbysebu: | 09 Ionawr 2026 |
|---|---|
| Cyflog: | £40,000 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 08 Chwefror 2026 |
| Lleoliad: | Sandwich, Kent, CT13 9FF |
| Cwmni: | New Appointments Group Ltd |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 87155_1767980258 |
Crynodeb
Clinical Operations Manager
Location: Sandwich
Hours: 37.5 hours per week, 9am to 5pm
Salary: £40,000 per annum
We are seeking an experienced Clinical Operations Manager to lead national clinical operations and drive business growth in a patient-focused private healthcare setting. You will be responsible for strategic planning, reporting, and IT/system management to ensure operational excellence, maximise clinic capacity, and support continuous improvement across all clinical services.
Key Responsibilities
- Lead the strategic planning and execution of clinical operations to meet capacity and revenue targets
- Optimise clinic, doctor, and chaperone scheduling and manage clinic utilisation against patient demand
- Manage the clinical booking system and ensure accurate data, reporting, and dashboards for management
- Oversee stock control, clinic readiness, and operational processes
- Lead the onboarding, contract management, and performance reviews of clinics, doctors, and chaperones
- Ensure compliance with regulatory standards and QMS policies
- Deliver training on operational processes, systems, and in-clinic procedures
- Assist with complaints, incident management, and corrective actions
Person Specification
- Proven experience managing clinical operations or healthcare service delivery teams
- Strong strategic planning, organisational, and leadership skills
- Advanced ability to work with IT systems, booking platforms, and large data sets, with clear reporting skills
- Experience managing clinic capacity, utilisation, and operational KPIs
- Strong stakeholder management, able to build effective relationships with clinicians and external partners
- High emotional intelligence, with empathy and confidence when communicating with patients
- Hands-on, solutions-focused, and driven by continuous improvement
- Experience in health services or clinical operations is desirable
- Willingness to travel occasionally for clinic reviews
Benefits
- 25 days holiday plus 1 extra per year of service (up to 5 extra days)
- Pension auto-enrolment with 3% company contribution
- Employee Assistance Programme (EAP) for mental health and wellbeing
Applicants will only be considered if they are within a local travelling distance to Sandwich and have a full right to work in the UK.
Email: m.potton@newappointmentsgroup.co.uk
New Appointments Group, Expertly Matching Employers and Jobseekers since 1975.
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