Senior HR Advisor
| Posting date: | 09 January 2026 |
|---|---|
| Salary: | £38,000 per year |
| Hours: | Full time |
| Closing date: | 08 February 2026 |
| Location: | NR34 9QH |
| Remote working: | On-site only |
| Company: | Home Support Matters |
| Job type: | Permanent |
| Job reference: | HR 2026-43367 |
Summary
We are looking for an experienced Senior HR Advisor to join us at Home Support Matters.
As our Senior HR Advisor you will manage and shape our HR function, ensuring the delivery of effective HR and Recruitment support to the organisation.
About Us:
Home Support Matters (HSM) is a community interest Health and Social Care provider delivering a wide range of home and specialist care services across Norfolk and the Waveney Valley region of Suffolk. We currently employ 200 Colleagues most of which work in the field deliver front line services to our customers. We are committed to excellence, inclusion, and providing high-quality care services to our community whilst valuing and recognising the hard work of our colleagues.
The Role
As a Senior HR Advisor, you will be the primary contact for all HR services and advice across the organisation. This role is highly varied and hands-on, you will work closely with colleagues, line managers, senior management team and the Care Delivery Director to provide business-focused HR solutions while ensuring compliance with employment legislation. You will influence organisational culture, implement best practice and ensure alignment with our mission and values.
This role comes with flexibility, working at least 4 days in the Beccles branch with some working from home and requirement to attend job fairs, meetings and events in other locations.
Key Responsibilities:
• Lead and manage the HR department, including HR Coordinator, Recruitment Officer, and Compliance Officer.
• Provide expert advice on employee relations, including disciplinaries, grievances, performance/absence management, and redundancy.
• Support and coach managers in handling performance and attendance issues.
• Develop, review and implement HR policies, procedures, and best practices.
• Oversee recruitment and onboarding processes to ensure an efficient and engaging candidate experience whilst bringing in an ongoing pool of talent.
• Lead complex HR cases and ensure legal compliance.
• Advocate and promote employee wellbeing initiatives and manage company reward schemes.
• Deliver HR-related training and workshops to enhance management capability.
• Ensure HR data accuracy and provide reports on HR metrics, including absence and payroll-related statistics.
What We’re Looking For:
ü Proven experience within senior HR positions.
ü CIPD Level 5 in HR Management (or equivalent).
ü Strong understanding of recruitment best practices and employment legislation.
ü Strong understanding of employment law and HR best practices.
ü Experience managing employee relations and HR casework.
ü Excellent communication and interpersonal skills to build strong relationships across the business.
ü Ability to work independently and as part of a team.
ü Full driving licence and access to a car for work purposes (Business Insurance will be required).
Desirable:
ü Line management experience
ü Experience in the health and social care sector.
ü Mental Health First Aider Qualification (Or willing to undertake role)
ü An understanding of payroll process
Why Join Us?
• Be part of a compassionate and dedicated organisation.
• Lead and influence the HR function, making a real impact.
• Work in a supportive environment that values equality, diversity, and inclusion.
How to Apply:
If you are passionate about HR and want to make a difference in a growing organisation, we would love to hear from you! Apply today by submitting your CV and cover letter.