Director of Clinical Operations and Education
| Posting date: | 09 January 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Negotiable |
| Hours: | Full time |
| Closing date: | 08 February 2026 |
| Location: | Cardiff, CF24 5PB |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | B0612-26-0000 |
Summary
Key duties and responsibilities: People Inspire leaders across your directorate and the wider organisation to be the best they can be, valuing feedback, challenge and development as essential. Define and deliver initiatives to improve operational and clinical effectiveness and performance across all operational and education focused areas of SJAC. Ensure that our people and those who rely on us are at the forefront of our planning and decisions. Lead with our Chief Commissioner our most senior volunteer, to provide equity of experience to our volunteers and employees. Delivery Lead our operational activity ensuring operational and clinical quality and reliability. Lead our clinical standards to be the best in the sector. Lead our education teams to deliver the best training and education for our people and in communities across Wales. Lead our support teams to deliver a best in class logistics and fleet system across the charity. Chairing our Serious Incident Group, ensuring that we are operating safely and managing incidents well when they occur. Develop an operational dashboard to track progress. Executive Leadership Team Work with the Chief Executive, ELT and other key stakeholders to develop and deliver our strategy 2025-2030 Wales as a Community of Lifesavers. Lead the development of a comprehensive clinical operational strategy that delivers our services and our mission. Identify and plan key work streams to achieve the strategy and monitoring progress of delivery. Along with the wider ELT relentlessly promote inclusive practices, ensuring equal opportunities and inclusiveness across the workforce and all areas of accountability. Act as a strategic advisor to the ELT and Board on all clinical and operational matters, including ensuring our education activity supports and advances this. Provide information and assurance to the Board relating to the portfolio, via the Audit, Risk and Governance and Clinical committees. Embody and exemplify the charitys values at all times and hold others to account for the same. Demonstrate a commitment to inclusion and welcoming diversity, championing equality of treatment and opportunity. Perform any other duties commensurate with these responsibilities, the band of the post and skills and qualifications of the post-holder. This job description is intended as an outline indicator of general areas of activity and will be amended in light of the changing needs of St John Ambulance Cymru. It is expected that the post holder will be as positive and flexible as possible in this regard.