Customer Service Administrator
| Dyddiad hysbysebu: | 08 Ionawr 2026 |
|---|---|
| Cyflog: | £27,000.0 i £28,000.0 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £27,000 -£28,000 |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 15 Ionawr 2026 |
| Lleoliad: | Chesterfield, Derbyshire, S44 4aq |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Hays Specialist Recruitment |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 4759610_1767889801 |
Crynodeb
This is an exciting opportunity to join a well-established organisation where you'll play a key role in supporting clients and internal teams as a Customer Service Administrator. You'll enjoy a varied role with real responsibility, working in a collaborative environment that values accuracy, professionalism, and customer care.
Key Vacancy Information
Permanent
Chesterfield S44 Location
Salary guide £28,000 + annual bonus
Full time 39 hours a week
Monday - Friday
Free parking
Modern offices
100% office-based, not hybrid
Desirable experience - manufacturing sector based customer service admin knowledge and experience.
The RoleAs a Customer Service Representative, you'll be the main point of contact for a designated geographical territory, ensuring every interaction-from enquiry through to delivery and invoicing-is handled with precision and care. This is a customer-facing administrative role that supports both internal teams and external clients, offering a dynamic opportunity to manage relationships and contribute to smooth supply chain operations.
Key Responsibilities:
- Process customer orders efficiently, verifying details and keeping clients informed throughout.
- Arrange product deliveries via post, courier, sea, or airfreight within budget and deadlines.
- Prepare documentation for invoicing and pre-shipment inspections, export admin
- Maintain and update the customer database.
- Handle customer complaints professionally and propose solutions within guidelines.
- Perform routine administrative tasks to support the Customer Service team.
You will need ;
- Strong communication and numeracy skills.
- Computer literacy and ability to absorb technical information.
- Previous commercial administration experience, ideally in a manufacturing business.
- Customer-focused mindset.
- Ability to work collaboratively within a team.
- Attention to detail and strong organisational skills.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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