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Macmillan Cancer Information and Support Assistant | Manchester University NHS Foundation Trust

Job details
Posting date: 12 December 2025
Salary: Not specified
Additional salary information: £27,485 - £30,162 Per annum (pro rata)
Hours: Full time
Closing date: 07 February 2026
Location: Manchester, M8 5RB
Company: Manchester University NHS Foundation Trust
Job type: Permanent
Job reference: 7700060/349-COR-7700060C-RL4

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Summary


We are looking for a dedicated and emotionally resilient person to help deliver bespoke, person-centered information and support to people affected by cancer. The post holder will be based in the Macmillan Cancer Information Centre at North Manchester General Hospital.

The successful candidate must be committed to improving the lives of people affected by cancer (PAbC) in a way that is tailored to their needs. This will be delivered through outstanding communication skills, detailed care plans, signposting, referrals and creative forms of media and events.

The candidate must be an excellent communicator, highly resilient, able to adapt to work priorities that change quickly and competent with a range of IT systems (see job description for more details).

Please note this role involves working directly with people affected by cancer, many of whom will be receiving palliative care, and cancer professional every day often in distressing situations. Candidates must consider these factors before applying to this demanding yet highly rewarding role.
• Meet with people affected by cancer, listening to their needs and providing high quality, bespoke information and support.
• Signpost and refer to a range of services and complete detailed care plans on behalf of patients in a range of formats.
• Carry out a range of administration duties that contribute to the running of an outstanding service including managing spreadsheets, data collection forms, creating posters and flyers, ordering cancer information resources.
• Record all relevant interactions with service users on computer hospital record systems.
• Deputise for the manager if they have to attend meetings or are on leave. This will involve periods of lone working.
• Attend any training relevant to role and be proactive when identifying areas for own development; communicating them with the manager.
Join Manchester University NHS Foundation Trust (MFT), the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe – a great place to shape your career.
With a workforce of over 30,000 colleagues, we work together to deliver exceptional care to more than 1 million people every year.
Behind every patient cared for are people like you - keeping services running smoothly, supporting clinical teams, and helping create safe, welcoming environments for patients and our people alike.
At MFT, we believe in the power of teamwork, respect, and inclusion. Our People Plan reflects our commitment to making MFT a place where everyone feels they belong, where your ideas are heard, and your contribution is truly valued. Join us and work smarter with our digital technology and thrive in a collaborative culture that empowers you to deliver your best to ensure that your work behind the scenes creates seamless, high-quality care and exceptional patient outcomes.
Whether you're just starting out or looking to grow, we offer clear pathways for development and a culture that supports your wellbeing, ambition, and success. Everything you do makes a real difference to the lives of others.
At MFT, your role matters, your impact is real, and you’re part of something bigger from day one.To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide’ that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form.
Use of Artificial Intelligence (AI) in your application
Here at Manchester University NHS Foundation Trust, we’re proud to be ALL HERE FOR YOU—for our patients, our communities, and each other.
As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application—especially personal statements and responses to role-specific questions—is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.
Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.

This advert closes on Sunday 11 Jan 2026

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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