Office Administrator
| Dyddiad hysbysebu: | 08 Ionawr 2026 |
|---|---|
| Oriau: | Llawn Amser |
| Dyddiad cau: | 07 Chwefror 2026 |
| Lleoliad: | NG7 7FN |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | JADE Healthcare Services LTD |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: |
Crynodeb
Job Description: Office Administrator
Job Title: Office Administrator
Reports to: Registered Manager / Care Coordinator
Location: Office-based (Domiciliary Care Service)
Hours: Full-time / Part-time
Salary: Competitive, dependent on experience
1. Job Purpose
The Office Administrator supports the smooth running of the domiciliary care office by providing high-quality administrative, clerical, and organisational support. The role ensures accurate record-keeping, effective communication, and compliance with CQC and company standards.
2. Key Responsibilities
• Administrative Support:
• Maintain accurate and up-to-date records, files, and documentation.
• Manage incoming calls, emails, and enquiries.
• Support coordination team with scheduling and rota updates.
• Prepare letters, reports, and meeting minutes.
• Maintain office supplies and equipment.
• Compliance & Record Keeping:
• Ensure documentation meets CQC, GDPR, and company standards.
• Maintain staff files, training records, DBS checks, and right-to-work documents.
• Support incident/accident logging and audits.
• Update digital systems such as QCS, Nourish, Allocate.
• Customer Service:
• Provide excellent customer service to service users, families, and professionals.
• Handle queries and concerns promptly.
• Support welfare calls when required.
• Operational Support:
• Assist with onboarding new staff.
• Support payroll preparation.
• Help maintain staff rotas.
• Support the Registered Manager with audits and reporting.
3. Skills & Experience Required
• Essential:
• Strong administrative experience.
• Excellent communication skills.
• Strong organisational abilities.
• Competent IT skills.
• Ability to maintain confidentiality.
• Desirable:
• Experience in health or social care.
• Knowledge of CQC requirements.
• Familiarity with QCS, Nourish, Allocate.
4. Personal Qualities
• Reliable, proactive, and able to work independently.
• Attention to detail.
• Friendly and approachable.
• Able to prioritise tasks.
• Committed to high standards.
5. Benefits
• Competitive salary.
• Training and development opportunities.
• Supportive team environment.
Job Title: Office Administrator
Reports to: Registered Manager / Care Coordinator
Location: Office-based (Domiciliary Care Service)
Hours: Full-time / Part-time
Salary: Competitive, dependent on experience
1. Job Purpose
The Office Administrator supports the smooth running of the domiciliary care office by providing high-quality administrative, clerical, and organisational support. The role ensures accurate record-keeping, effective communication, and compliance with CQC and company standards.
2. Key Responsibilities
• Administrative Support:
• Maintain accurate and up-to-date records, files, and documentation.
• Manage incoming calls, emails, and enquiries.
• Support coordination team with scheduling and rota updates.
• Prepare letters, reports, and meeting minutes.
• Maintain office supplies and equipment.
• Compliance & Record Keeping:
• Ensure documentation meets CQC, GDPR, and company standards.
• Maintain staff files, training records, DBS checks, and right-to-work documents.
• Support incident/accident logging and audits.
• Update digital systems such as QCS, Nourish, Allocate.
• Customer Service:
• Provide excellent customer service to service users, families, and professionals.
• Handle queries and concerns promptly.
• Support welfare calls when required.
• Operational Support:
• Assist with onboarding new staff.
• Support payroll preparation.
• Help maintain staff rotas.
• Support the Registered Manager with audits and reporting.
3. Skills & Experience Required
• Essential:
• Strong administrative experience.
• Excellent communication skills.
• Strong organisational abilities.
• Competent IT skills.
• Ability to maintain confidentiality.
• Desirable:
• Experience in health or social care.
• Knowledge of CQC requirements.
• Familiarity with QCS, Nourish, Allocate.
4. Personal Qualities
• Reliable, proactive, and able to work independently.
• Attention to detail.
• Friendly and approachable.
• Able to prioritise tasks.
• Committed to high standards.
5. Benefits
• Competitive salary.
• Training and development opportunities.
• Supportive team environment.