Digital Support Officer
| Dyddiad hysbysebu: | 07 Ionawr 2026 |
|---|---|
| Cyflog: | £27,485.00 i £30,162.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £27485.00 - £30162.00 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 21 Ionawr 2026 |
| Lleoliad: | Gloucester, GL3 4AW |
| Cwmni: | NHS Jobs |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | C9327-26-0013 |
Crynodeb
To ensure the provision of high-quality customer focused support to all staff in relation to the services provided by Information Technology. Main responsibilities include: Liaise with third party (University of Gloucestershire) in the management of e-learning platform Support operational teams by growing the use of digital e-learning platform for patients Keeping on top of digital enquires and requests for guidance via various communication methods. Diary Organisation for the Digital Instructor Team Promotional work administration Project work support Compiling weekly/ monthly/ Yearly update content to share with the wider IT Team Minutes of sessions/ follow up correspondence IT Knowledge base content/ checks MS Forms Feedback forms Liaise with users to arrange support sessions for Digital Instructors Send relevant follow up guidance Phone cover for Digital general queries Typing up of documentation and notes where required IT Service Desk support (where required) On-site support (where required) System management e.g., Moodle Support the creation of e-Learning content This role is not eligible for sponsorship as per the Governments UK VISA and Immigration Rules and Regulations. For more information please visit https://www.gov.uk/browse/visas-immigration/work-visas