PCN First Contact Practitioner (FCP)

Dyddiad hysbysebu:	07 Ionawr 2026
Cyflog:	Heb ei nodi
Gwybodaeth ychwanegol am y cyflog:	Negotiable
Oriau:	Llawn Amser
Dyddiad cau:	20 Ionawr 2026
Lleoliad:	Harpenden, AL5 4QA
Cwmni:	NHS Jobs
Math o swydd:	Parhaol
Cyfeirnod swydd:	M0055-26-0000

Crynodeb

Primary Responsibilities The following are the core responsibilities of the PCN First Contact Practitioner (FCP). There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels: a. Build relationships with key staff in GP practices within the local Primary Care Network (PCN), attending relevant meetings, becoming part of the wider network team, giving information and feedback on social prescribing. b. Liaise with the practices and, where practicable, to standardise any physiotherapy process across the PCN. c. Work as part of an MDT in a patient facing role, using your expert knowledge of MSK issues, to create stronger links for wider MSK services through clinical leadership, teaching, and evaluation skills. d. Work with commissioners and local partners to identify unmet needs within the community and gaps in community provision. e. Assess, diagnose, triage, and manage patients, taking responsibility for the management of a complex caseload etc. f. Receive patients who self-referred. g. Manage a caseload of potentially complex patients and to provide advice for GP management for the more complex patients. h. Progress and request clinical investigations (such as x-rays and blood tests) and referrals to facilitate diagnosis and choice of treatment regime, understanding the limitations of investigations. i. Interpret and act on results and feedback to aid diagnosis and the management plans of patients. j. Develop integrated and tailored care programmes in partnership with patients and provide a range of first line treatment options, including self-management and referral to rehabilitation focussed services and social prescribing provision. k. Establish programmes to facilitate behavioural change, optimise patients physical activity and mobility, support fulfilment of personal goals and independence and reduce the need for pharmacological interventions. l. Use advanced clinical reasoning to provide a diagnosis and develop, deliver, and adapt individualised treatment programmes. Examples of this includes requesting, interpreting, and acting upon radiology and pathology tests m. Provide learning opportunities for the whole multi-professional team within practices throughout the PCN. n. Work across the multi-disciplinary team to develop and evaluate more effective and streamlined clinical pathways and services. o. In support of case management, the post holder is to liaise with secondary care MSK services, community care MSK services and local social and community interventions as required. p. Using their professional judgement, the FCP will take responsibility for making and justifying decisions in unpredictable situations, including in the context of incomplete or contradictory information. q. Manage complex interactions, including working with patients with psychosocial and mental health needs, referring to social prescribing or a more relevant healthcare professional when appropriate. r. Communicate effectively and appropriately, with patients and carers, complex and sensitive information regarding diagnosis, pathology, prognosis, and treatment choices supporting personalised care. s. Implement all aspects of effective clinical governance for own practice, including undertaking regular audit and evaluation, supervision, and training. t. Review the latest guidance ensuring the practice conforms to NICE, CQC etc. u. Be accountable for decisions and actions via Health and Care Professions Council (HCPC) registration, supported by a professional culture of peer networking, review and engagement in evidence-based practice. v. Work with your line manager to undertake continual personal and professional development, taking an active part in reviewing and developing the roles and responsibilities. w. Deliver training, mentoring and guidance to other clinicians and staff on MSK matters. x. Encourage collaborative working across the health economy and be a key contributor to the primary care networks providing leadership and support on MSK clinical and service development across the PCN. y. Work with your line manager to access regular clinical supervision, to enable you to deal effectively with the difficult issues that people present. z. Support in the delivery of enhanced services and other service requirements on behalf of the PCN. aa. Participate in the management of patient complaints when requested to do so and participate in the identification of any necessary learning brought about through clinical incidents and near-miss events. bb. Undertake all mandatory training and induction programmes. cc. Contribute to and embrace the spectrum of clinical governance. dd. Attend a formal appraisal with their manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed. ee. Contribute to public health campaigns (e.g. flu clinics) through advice or direct care ff. Maintain a clean, tidy, effective working area at all times. Secondary responsibilities In addition to the primary responsibilities, the FCP may be requested to: a. Develop yourself and the role through participation training and service redesign activities. b. Support regional and national research and audit programmes to evaluate and improve the effectiveness of the FCP programme. This will include communicating outcomes and integrating findings into own and wider service practice and pathway development c. Support delivery of QOF, incentive schemes, QIPP and other quality or cost effectiveness initiatives. d. Deliver training, mentoring and guidance to other clinicians and staff on MSK matters. e. Produce MSK newsletters or bulletins on a quarterly basis. f. Develop a specialist area of interest. g. Support virtual and remote models of consultation and support including e-consultations, remote medication review and telehealth and telemedicine. h. Undertake any tasks consistent with the level of the post and the scope of the role, ensuring that work is delivered in a timely and effective manner. i. Duties may vary from time to time, without changing the general character of the post or the level of responsibility.