Temporary Accommodation Income Officer
| Posting date: | 07 January 2026 |
|---|---|
| Salary: | £20 per hour |
| Hours: | Full time |
| Closing date: | 06 February 2026 |
| Location: | South East London, London, SE6 4RU |
| Company: | Daniel Owen Ltd |
| Job type: | Temporary |
| Job reference: | 060120252_1767773426 |
Summary
Temporary Accommodation Income Officer
Location: South East London
Type: Temporary (Ongoing)
Rate: £20 PAYE per hour
Schedule: 2 days in the office, 3 days working from home
Hours: 35 hours
Social Housing Experience Required
Daniel Owen are proud to be representing a well-known client based in the South East London area who are looking for a highly skilled Temporary Accommodation Income Officer to join their team
Key Responsibilities - Temporary Accommodation Income Officer:
-
Effectively manage a case load of rent accounts, ensuring rental income is maximised while supporting residents to sustain their tenancies.
-
Engage proactively with residents via phone, home visits, and office interviews.
-
Provide support to residents to maximise their income, ensuring they are not financially excluded.
-
Represent the organisation in possession proceedings at County Courts.
-
Maintain accurate records of arrears recovery actions, complete legal documentation, and prepare reports to progress arrears cases.
-
Ensure all arrears actions and documentation are completed within required timescales, adhering to income recovery policies and procedures.
-
Attend evictions when required, conducting inventories of goods and arranging removals and storage.
-
Work with external stakeholders such as Housing Benefit, DWP, Social Services, and Housing Options to resolve issues and prevent rent arrears.
-
Collaborate with internal colleagues to resolve issues such as disrepair, succession, or abandonment of property, preventing further arrears.
-
Meet individual performance targets related to income collection and customer service standards, working with colleagues to meet team targets.