Outpatient Booking Officer - Pain Management | Frimley Health NHS Foundation Trust
| Dyddiad hysbysebu: | 06 Ionawr 2026 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | £26,240 - £27,928 per annum incl HCAS |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 05 Chwefror 2026 |
| Lleoliad: | Frimley, GU16 7ER |
| Cwmni: | Frimley Health NHS Foundation Trust |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | 7717650/151-ES024-A |
Crynodeb
You will be responsible for booking outpatient appointments over the Trust sites. You will have an active role in the implementation, as well as ongoing monitoring of both new and existing appointments systems.
You will assist with meeting Trust targets and will be required to offer very high customer service skills for patients and both internal and external staff.
The main duties of the role will be:
• Arranging appointments over the telephone with patients
• Booking patient appointments from waiting lists
• Booking patients to workshops
• Rescheduling and cancelling appointments at short notice, when required
• Liaising with clinical admin, psychologists, physiotherapists and consultants
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
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For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.
This advert closes on Tuesday 13 Jan 2026