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Deputy Team Leader and Support Worker

Job details
Posting date: 06 January 2026
Salary: £13.23 to £18.50 per hour
Additional salary information: Free DBS, Pension
Hours: Full time
Closing date: 05 February 2026
Location: Alresford, Hampshire
Remote working: On-site only
Company: ILS Case Management
Job type: Permanent
Job reference: TFI/1877

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Summary

With regret, our clients do not offer sponsorship

Location: New Alresford, Hampshire

Days & Hours:
Deputy Team Leader - Up to 128 hours per 4 week cycle (average of 36 hours per week including Deputy Team Leader hours). Flexibility may be required on the start and finish times to meet Tristan's individual needs. To participate in the on call rota alongside the Team Leader and Nurse Advisor. Part-time applications accepted.

Support Worker - Various shifts available to include days and nights. Flexibility may be required on the start and finish times to meet Tristan's individual needs on different days due to activities.

Bank Support Worker: Bank hours also available to cover absences of the current team.
Pay:
Deputy Team Leader - £16.50 per hour Monday to Friday Days and Waking Nights, £18.50 per hour Weekend Days and Waking Nights, £NLW (£12.21 per hour for those age 21+) Weekday Sleeping Nights 11pm-7am, £NLW + £1 (£13.21 per hour for those age 21+) Weekend sleeping nights 11pm-7am. On standby shift paid at £31.20 per shift.

Support Worker - £13.23 per hour Monday to Friday Days and Waking Nights, £15.44 per hour Weekend Days, £17.64 per hour, Bank Holidays, £NLW (£12.21 per hour for those age 21+), Weekday Sleeping Nights 11pm-7am, £NLW + £1 (£13.21 per hour for those age 21+), Weekend sleeping nights 11pm-7am, On standby shift paid at £31.20per shift *there is a pay review pending for this role*
Driver required: Essential (will need own car to get to work as the client lives in a rural setting with no public transport)
Driving Clients Car: Yes, our client's Adapted Vehicle which is automatic
Using Own Vehicle for work purposes: Essential to get to and from work as client is not near any public transport links, and to attend training
Essential Experience: Previous experience of working with children/young adults with neuro disability.
Desirable: Experience of and qualifications in caring for children/young people with severe disabilities. PEG experience.
Pets: 1 Family dog, very friendly but does bark.
Accommodation (while on duty): Fully adapted family home, with separate Carer's entrance and Carer's room and kitchen facilities.
Interviews Week Commencing: As and when applications are received. Interviews may be completed via Microsoft Teams.
Start Date: ASAP (subject to satisfactory employment checks)

Tristan is a young man born in 2000, who due to an injury at birth has complex physical, psychological and communication needs. Tristan thoroughly enjoys being outdoors rather than indoors and requires help to plan his weekly outdoor activities such as theatre trips, shopping and day services. You will need to be able to drive his adapted vehicle, as getting out and about is very important to him.

He is gastrostomy fed and dependent on his wheelchair for mobility. He requires assistance with his personal care tasks, activities of daily living and leisure pursuits to enable him to maintain and increase his independence and bring more structure and routine to his day. The team work 2:1 care due to moving and handling requirements.

The Deputy Team Leader will be required to assist the Team Leader run the care team, covering when the Team Leader is not available, support with managing the rota to include finding cover for any absences and be on call for any staff shortages. This is alongside the role of Support Worker.

The Support Workers will be required to support Tristian with all aspects of daily living and when out in the community and to pursue social outings. Support Workers must be able to drive the wheelchair adapted vehicle as getting out and about is very important to him.
A position on this team will suit someone who is calm but very proactive and able to bring lots of enthusiasm to the role, this is a wonderful opportunity to join a supportive family and care team where you can make a real difference to Tristan’s life by maximising his opportunities and promoting his independence wherever possible. It is a truly rewarding role for someone who has good organisation skills, is able to communicate effectively and has an ability to work with patience, tact, understanding, warmth and compassion.

Benefits:
Pay Rates listed above
On-going training & support provided
5.6 weeks annual leave pro rata
Sick Pay
Pension (subject to qualifying status)
Free DBS check
In order to promote continuity of our high care standards, you will be offered:

Induction,
Relevant training opportunities (including The Care Certificate),
Regular clinical supervision/review meetings,
On-going support from a dedicated Team Leader, Case Manager and HR department
Safeguarding
ILS is committed to safeguarding and promoting the welfare of our Clients within the activities we undertake, and ILS expects all our Clients’ employees and workers to share this commitment. The suitability of all prospective employees or workers will be assessed during the recruitment process in line with this commitment. This position will require:

Proof of eligibility to work in the UK;
Satisfactory references, including your last employer;
An enhanced Disclosure and Barring Service (DBS) Certificate. A conviction will not necessarily prevent you from being employed.

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