Policy Lab -Service Designer
| Posting date: | 06 January 2026 |
|---|---|
| Salary: | £46,062 per year |
| Hours: | Full time |
| Closing date: | 20 January 2026 |
| Location: | Sheffield, South Yorkshire |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | Government Recruitment Service |
| Job type: | Permanent |
| Job reference: | 440291 |
Summary
Your main day to day responsibilities will be:
Identifying opportunities to improve the performance or management of existing services
Creating compelling service solutions by drawing on multiple inputs, such as user research, operational insight, data patterns, organisational intent, or technical architecture
Understanding and appropriately balancing the needs of users, providers and government when making design decisions
Helping to develop the end-to-end view on projects, creating service visualisations, scope, and explore their work, and align effort towards a service vision
Rapidly creating sketches, diagrams, and lo-fi prototypes to share and test ideas
Presenting findings and related recommendations to team members and stakeholders
Managing logistics of workshop sessions, including planning and scheduling sessions and recruiting participants
Identifying and raising any blockers to design activities
We value diversity and inclusion and welcome applications from the widest diversity of backgrounds, cultures, and experiences. We particularly encourage applications from women, people with disabilities and LGBT+ as they are currently under-represented in the Home Office at this grade level. Appointments will be made on merit based on fair and open competition.
Identifying opportunities to improve the performance or management of existing services
Creating compelling service solutions by drawing on multiple inputs, such as user research, operational insight, data patterns, organisational intent, or technical architecture
Understanding and appropriately balancing the needs of users, providers and government when making design decisions
Helping to develop the end-to-end view on projects, creating service visualisations, scope, and explore their work, and align effort towards a service vision
Rapidly creating sketches, diagrams, and lo-fi prototypes to share and test ideas
Presenting findings and related recommendations to team members and stakeholders
Managing logistics of workshop sessions, including planning and scheduling sessions and recruiting participants
Identifying and raising any blockers to design activities
We value diversity and inclusion and welcome applications from the widest diversity of backgrounds, cultures, and experiences. We particularly encourage applications from women, people with disabilities and LGBT+ as they are currently under-represented in the Home Office at this grade level. Appointments will be made on merit based on fair and open competition.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.