Administrator/Secretary
| Dyddiad hysbysebu: | 06 Ionawr 2026 |
|---|---|
| Cyflog: | £13.07 yr awr |
| Gwybodaeth ychwanegol am y cyflog: | £13.07 an hour |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 22 Ionawr 2026 |
| Lleoliad: | Nottingham, NG4 3DQ |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | A0567-26-0000 |
Crynodeb
The Administrator is responsible for providing comprehensive secretarial and administrative support to the practice team. The role involves undertaking a wide range of administrative duties to support the efficient running of the practice, including the accurate and timely processing of information in both electronic and hard-copy formats. The post holder will liaise with internal practice staff and external organisations such as secondary care and community service providers, working in line with practice policies, procedures, and national requirements, including the use of the Electronic Referral Service (eRS). Duties and Responsibilities The following duties represent the core responsibilities of the role. The post holder may be required to undertake additional tasks depending on workload and staffing levels. Administrative & Clinical Support Maintain a thorough knowledge of practice procedures Work in accordance with written standard operating procedures (SOPs) and protocols Use the practice clinical system (Systmone) and national systems, including eRS Scan, download, and process documents accurately and efficiently Manage document workflows, including coding and actions as per protocols Process referrals, referral letters, and associated documentation Process clinical correspondence in line with agreed procedures Input data into patient healthcare records where required Summarise patient medical records Process medical letters and forms for patients and third parties, including invoicing Manage requests for information including SARs, insurance reports, solicitors letters, and DVLA forms Process requests for copy medical records and associated invoices Carry out system searches as requested Manage and respond to administrative queries Photocopy and prepare documentation as required Practice Support & Governance Apply and adhere to practice policies, standards, and guidelines Support clinicians and clinical staff with general administrative tasks Participate in audits as directed by the audit lead Produce meeting agendas and accurately record meeting minutes when required Reception & Operational Support Provide reception cover during staff absences when required Book patient appointments Complete opening and closing procedures in line with the duty rota Health, Safety & Security Ensure building security procedures are followed at all times Remain vigilant and report any concerns regarding patients, visitors, or security Fulfil fire warden duties as required Maintain a clean, tidy, and effective working environment General Undertake reasonable ad hoc or ongoing tasks, duties, and projects as agreed with the management team Generic Responsibilities All staff employed by Jubilee Park Medical Partnership are expected to comply with the following: Equality, Diversity & Inclusion (ED&I) The practice is committed to promoting equality, diversity, and inclusion. Staff must treat patients, colleagues, and visitors with dignity and respect and must not discriminate on any grounds. Staff are expected to uphold these values in all aspects of their work. Safety, Health, Environment & Fire (SHEF) Staff have a responsibility to take reasonable care for their own health and safety and that of others. All statutory health and safety legislation and practice policies must be adhered to at all times. Confidentiality All staff must maintain strict confidentiality regarding patient information and practice business, in line with legal and regulatory requirements. Quality & Continuous Improvement Staff are encouraged to contribute to continuous improvement by reviewing processes, sharing good practice, and making suggestions to improve service delivery and patient care. Induction, Learning & Development All staff must complete the practice induction programme and mandatory training. Ongoing learning and development is encouraged, subject to approval, to support role effectiveness and career progression. Collaborative Working Effective teamwork and communication are essential. Staff must work collaboratively within multidisciplinary teams and share information appropriately. Service Delivery This post operates across the full shift pattern for the care coordination team and across all Jubilee Park Medical Partnership sites. Security All staff are responsible for maintaining practice security, safeguarding access codes, and reporting any suspicious activity immediately. Professional Conduct Staff must adhere to the practice Uniform, Dress and Appearance Policy and conduct themselves professionally at all times. Leave Line managers will ensure staff are supported to take their full leave entitlement.