Retail Security Supervisor
| Posting date: | 06 January 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 03 February 2026 |
| Location: | NE1 7AS |
| Company: | Mitie |
| Job type: | Permanent |
| Job reference: | 88246 |
Summary
Hours: Full-Time, 50 hours per weekPay: £14.67 per hourShifts: Tuesday to Saturday
Location: M&S Newcastle, NE1 7ASExperience Required: Supervisory experience in security
Role OverviewWe're looking for a friendly, confident Security Supervisor to lead and support our Security team at M&S Newcastle. In this role, you'll make sure our customers, colleagues, and store are safe, while helping your team deliver excellent service every day. You'll be a positive leader, ensuring safety standards are always met and supporting your team to thrive.
Key Responsibilities
-Lead and organise the day-to-day work of the Security Officer team, keeping operations running smoothly.
-Be the first point of contact for the team, setting the standard for professional conduct, appearance, and behaviour.
-Provide welcoming and clear training and inductions for new Security Officers, helping them understand site policies, procedures, and systems.
-Encourage teamwork, build confidence, and keep morale high within your team.
-Assist with investigations into any security issues, such as theft or missing items.
-Work with customers and colleagues to provide helpful and friendly service.
-Make sure all health, safety, and data protection rules are followed.
-Keep accurate security logs and handovers to ensure smooth communication between shifts.
What We're Looking For
-Experience & Leadership: Proven experience in security and supervising a team, ready to take on responsibility.
-SIA License: Essential for this role.
-Communication: Clear and confident in both speaking and writing.
-Tech-Savvy: Comfortable using computers and security systems.
-Motivated & Reliable: Able to work independently and inspire your team.
-Problem Solver: Calm, professional, and tactful in handling challenges.
-Team Player: Creates a supportive and positive environment for colleagues.
-Dependable: Excellent attendance and punctuality.
-Experience: At least 5 years' working history in security or related roles.
Location: M&S Newcastle, NE1 7ASExperience Required: Supervisory experience in security
Role OverviewWe're looking for a friendly, confident Security Supervisor to lead and support our Security team at M&S Newcastle. In this role, you'll make sure our customers, colleagues, and store are safe, while helping your team deliver excellent service every day. You'll be a positive leader, ensuring safety standards are always met and supporting your team to thrive.
Key Responsibilities
-Lead and organise the day-to-day work of the Security Officer team, keeping operations running smoothly.
-Be the first point of contact for the team, setting the standard for professional conduct, appearance, and behaviour.
-Provide welcoming and clear training and inductions for new Security Officers, helping them understand site policies, procedures, and systems.
-Encourage teamwork, build confidence, and keep morale high within your team.
-Assist with investigations into any security issues, such as theft or missing items.
-Work with customers and colleagues to provide helpful and friendly service.
-Make sure all health, safety, and data protection rules are followed.
-Keep accurate security logs and handovers to ensure smooth communication between shifts.
What We're Looking For
-Experience & Leadership: Proven experience in security and supervising a team, ready to take on responsibility.
-SIA License: Essential for this role.
-Communication: Clear and confident in both speaking and writing.
-Tech-Savvy: Comfortable using computers and security systems.
-Motivated & Reliable: Able to work independently and inspire your team.
-Problem Solver: Calm, professional, and tactful in handling challenges.
-Team Player: Creates a supportive and positive environment for colleagues.
-Dependable: Excellent attendance and punctuality.
-Experience: At least 5 years' working history in security or related roles.