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Social Housing Senior Operations Manager

Job details
Posting date: 02 January 2026
Hours: Full time
Closing date: 01 February 2026
Location: Newcastle upon Tyne (Strawberry Lane), NE1 4BX
Company: Home Group Limited
Job type: Permanent
Job reference: 252000

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Summary

Salary circa £70,000 negotiable based on skills and experience, plus 34 days leave which includes bank hols, (rising to 39), family friendly policies and a car allowance of £5,000 per year

Permanent, Full Time (37.5 hpw)

Newcastle upon Tyne, covering the North East

We can’t offer a CoS for this role

Home, a place where you belong

Tired of roles where you can’t make a real difference? This is your chance to take ownership of social housing rented and home ownership portfolios across the wider North East from Newcastle upon Tyne, Gateshead, South and North Tyneside and Northumberland.

You’ll lead an established, supportive team and put your own stamp on how we deliver for customers. If you want a role that mixes strategy, leadership and impact, this is it.

What you’ll do

· Lead a mixed social housing portfolio, delivering our operational plan and strategy.

· Drive financial and operational performance to hit key targets.

· Build strong relationships with internal and external stakeholders.

· Ensure homes and communities are safe, high quality and meet regulations.

· Coach and support teams to create a high-performing region and great place to work.

Why join us

You’ll work in social housing with a portfolio that’s as varied as it is rewarding. We’re a team that cares about customers and each other, and we’ll give you the flexibility to balance life and work. Be part of one of the UK’s top 10 Great Places to Work!

You have

· A commitment and passion for the difference social housing makes to people’s lives and communities

· Strong established leadership skills and experience managing high-performing teams.

· Strong knowledge of social housing sector and housing regulations

· A sharp commercial eye and experience managing Profit and Loss accounts, driving value for money.

· Ability to build stakeholder relationships and work collaboratively across teams.

Stronger together

We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work! We welcome applications from everyone and are especially keen to hear from people currently underrepresented in our workforce including people from ethnic minority backgrounds, those who identify as female, LGBTQ+ or registered as disabled.

The practical bits

· You’ll work Monday to Friday

· Working a 7.5 hour day between 08:00 and 18:00

· We typically work on a hybrid basis with 2 days per week in our Newcastle office, the rest working in the wider patch or from home

· You need a vehicle insured for business use, and we pay your mileage.

· You need an Enhanced with barring list DBS check that we pay for.

What’s in it for you?

· 2 paid volunteering days each year

· Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more

· Matching pension contribution (up to 7% and life insurance of 3x basic salary)

· 800+ discounts on shops, holidays, days out, tech and more

· Top 20 in the UK for Wellbeing

Find out more

Click APPLY NOW to see our Senior Operations Manager Job Description, find out about us, for help to apply and for all our benefits. Roles can close early, so don’t wait. For reasonable adjustments email recruitment@homegroup.org.uk.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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