PCN Operations Lead

Dyddiad hysbysebu:	02 Ionawr 2026
Cyflog:	Heb ei nodi
Gwybodaeth ychwanegol am y cyflog:	Negotiable
Oriau:	Llawn Amser
Dyddiad cau:	20 Ionawr 2026
Lleoliad:	Harlow, CM18 6YJ
Cwmni:	NHS Jobs
Math o swydd:	Parhaol
Cyfeirnod swydd:	W0045-25-0008

Crynodeb

Job Summary: To support the PCN Manager and Clinical Director to ensure the PCN team can deliver high-quality primary health care within the Primary Care Network PCN Strategy and Implementation Support the PCN Manager to ensure the smooth running of the PCN with a strategic focus on Project implementation, Finance & Compliance, Operational administration and patient services delivery. To support the delivery of the PCN business plan. Offering operational and admin support to new projects, processes or change management initiatives. (for example: Enhanced Access Clinics; COVID and vaccination delivery; Housebound visit management; Project aligned PCN based clinics) Engage and support with collaborative working across the PCN team, liaison with Practices to ensure PCN delivery is in line with practices strategic goals and clinical delivery needs. Manage PCN delivery of Enhanced Access provision, working with the PCN Manager to ensure targets and financial budgets are met. Strategic & Financial Planning and Coordination of PCN based Time to Learn events, to implement identified learning goals for practice and PCN wide events. Ensure PGDs for all vaccinations are maintained and in date Compiling Weekly, Monthly, Quarterly and Annual monitoring reports to aid achievement against contracted PCN targets. Ensuring these are created and updated as necessary in line with current contractual obligations. Manage Minutes for meetings (for example: PCN Board. ICB etc.)- ensuring they are completed in a timely fashion and shared/stored correctly. People and HR Line management responsibility for PCN team. Management of recruitment and employment process for all PCN & ARRS employees. Managing the efficient onboarding of new PCN and ARRS employees. Complete workforce submission templates as necessary (NWRS). Managing the HR function (using TeamNet) for example: Absence management; Overtime; sick leave. Managing PCN and ARRS staff leave and absences to ensure continued delivery of service. Support staff in organising any identified training needs. Organise ARRS and PCN staff reviews and appraisals, managed using TeamNet, ensure managers aware of dates of appraisals. Arrange meetings and hold diaries for Clinical Director. Support for Trainee placements in PCN and Practices, coordination with practices. Management of Bluestream Mandatory training for all PCN Staff, ensuring completion and compliance. Managing Return to Work meetings following sick leave Support the PCN manager to navigate and manage HR events or concerns Liaison with Bright HR as required for HR advice Finance and Governance Support the PCN Manager with the financial management of the PCN. Including management of the PCN Ltd accounts Act as liaison with the Lead Practice Finance Assistant and Practice Manager. Financial support for PCN and practices regarding Trainee placements in PCN and Practices, coordination with practices Payroll Management for PCN Ltd including managing deductions for unpaid leave and sick leave in line with contractual agreements, liaison with Iris payroll providers and answering queries. Managing NHS Pensions for PCN employees Compiling financial claims ready for submission as set out in PCN contracts. Prepare Bills for payment using Xero Software, Cross checking against expected expenses. Making payments for approved expenses, with appropriate remittances Ensure income is identified and recorded against correct funding streams. Ensure expected income is invoiced (room facilitation, projects etc). Coding and reconciliation for all Revenue and Expenditure in the Xero system for the PCN and PCN Ltd accounts. Working with Accountants and resolving any accounting queries Maintain policies and procedures on TeamNet, aligned with PCN practices, ensuring all good governance and compliance requirements are met. Ensuring owners update these in good time. Support the PCN Manager with financial reporting and project reporting for external commissioners Communications and engagement Communicate effectively with PCN staff and PCN practices within the PCN Support PCN to improve patient and community awareness and increase engagement. Engage with and support relationships with community. VSO and other external organisations (for example: PCN Screens; Coordinating visits to practices; TTL attendance; Project support) Management of room bookings and room allocation in PCN clinics Support the PCN Manager with project delivery reporting for external commissioners Swift management and resolution of complaints received in the PCN in line with polices and with support from PCN Manager Liaison with Stakeholders in Integrated Neighbourhood Team Leadership as required for operational & financial elements of INT projects. Engage with and support relationships with appropriate stakeholders to support the financial viability and good governance of the PCN. PCN Estate Day to Day management of PCN suite including daily checks (eg Fridge Monitoring, Room cleaning) Manage Stock for PCN to ensure smooth, efficient and cost-effective running of the unit. Be responsible for all stock, stationary and medical consumables orders. Be responsible for all vaccine orders. Ensure cleaning is carried out effectively, including regular audits. Report any repairs to Landlord or organise with outside contractors. Liaison with Landlord regarding rent or other financial matters. Facilitate the booking of clinical rooms both internally and with external organisations. Management of room bookings and room allocation in PCN clinics Ensure expected income is invoiced for room facilitation and support the booking of clinical rooms with external organisations. Act as first point of call for any user enquiries Responsibility for appropriate Waste Management Manage Shredding and confidential waste management compliance Health & Safety Responsibility for appropriate Health and Safety Management and compliance within the PCN Suite Liaison with BrightSafe as required for Health & Safety advice *The above are not an exhaustive list of duties or responsibilities associated with the role and you may be assigned other duties by the PCN Clinical Director, PCN Manager and PCN Board to meet the business objectives.