GP medical receptionist
| Dyddiad hysbysebu: | 02 Ionawr 2026 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | Negotiable |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 19 Ionawr 2026 |
| Lleoliad: | Acton, W3 8SA |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | A2550-26-0000 |
Crynodeb
Job Title GP Medical Receptionist Job Purpose The GP Medical Receptionist is the first point of contact for patients, providing a friendly, efficient, and confidential service. The role supports the smooth running of the GP practice by managing appointments, patient enquiries, and administrative tasks. Key Responsibilities Greet patients politely and professionally, in person and on the phone Book, change, and cancel appointments using the practice system Answer incoming calls and direct enquiries appropriately Register new patients and update patient records accurately Maintain patient confidentiality at all times Handle prescription requests according to practice procedures Manage incoming and outgoing mail, including referrals and test results Support doctors, nurses, and other staff with administrative tasks Deal calmly and respectfully with patients who may be distressed or unwell Keep the reception area tidy and welcoming Skills and Qualities Required Excellent communication and customer service skills Friendly, calm, and professional manner Good organisational and time-management skills Ability to work well under pressure in a busy environment Strong attention to detail Basic IT skills (email, data entry, booking systems) Ability to work as part of a team and independently Respectful, patient, and understanding attitude Qualifications and Experience GCSEs (or equivalent) in English and Maths (essential) Previous receptionist or customer service experience (desirable) Experience in a healthcare setting (an advantage) Training on GP systems (SystmOne) an advantage but can be provided Working Conditions Based in a heart of Acton W3 GP surgery Shift work, including mornings 8-130 and afternoons 130-630 Monday to Friday Based at reception front desk