Receptionist | North Bristol NHS Trust
| Dyddiad hysbysebu: | 31 Rhagfyr 2025 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | £24,465 per annum (FTE) or pro-rata for part time roles |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 30 Ionawr 2026 |
| Lleoliad: | Bristol, BS10 5NB |
| Cwmni: | North Bristol NHS |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 7710346/339-ASCR5740-CCC-A |
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Work as part of the Preoperative Administration team to deliver a coordinated and responsive service to patients, their relatives, visitors, and staff. Carry out a range of administrative duties in relation to the day-to-day running of Preoperative Assessment. This will include booking of appointments, admitting and discharging of patients. Preparation of clinical notes for upcoming clinics.
You will play a central role within the service and are required to liaise with hospital medical staff, other departments, patients, and the general public.
You will cover the Pre-Op reception on a rotation to receive patients, their relatives and other visitors into the Preoperative Assessment Clinic and promote an efficient, courteous, and responsive service.
Maintain close working relationships with nursing, medical and managerial staff that use preoperative assessment clinic to provide a seamless service.
Escalate patient queries, capacity problems and general issues to the role’s line manager or relevant clinical staff as appropriate.
• Participate in the day-to-day activities of the administrative and clerical team working within the Preoperative Assessment clinic.
• Support the nursing staff in the effective running of the Preoperative Assessment service, ensuring that work is organised and prioritised effectively and that acceptable standards are maintained.
• Participate in staff training as required.
• Maintain effective communication within the administrative and clerical team.
• Receive patients and their relatives into the Preoperative Assessment clinic and promote an efficient, courteous, and responsive service.
• Occasional contact with carers or patients who may be emotionally upset and may present in challenging ways
• Assist patient with questionnaires by inputting for example their general health and social circumstances on Synopsis for them.
• Create and trace notes in an accurate and timely manner
• Prepare Preoperative Assessment Clinics including inputting data on Synopsis
• Deal with incoming telephone calls and pass on if necessary.
• Prep Clinical notes ready in advance for all appointments.
• Dealing with queries from patients and clinical teams by phone, email and face to face.
North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities and we are part of the Bristol NHS Group.
Recognised as the Best UK Employer of the Year for Nursing Staff at the Nursing Times Workforce Summit and Awards 2025, our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.
North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.
• Participate in the day-to-day activities of the administrative and clerical team working within the Preoperative Assessment clinic.
• Support the nursing staff in the effective running of the Preoperative Assessment service, ensuring that work is organised and prioritised effectively and that acceptable standards are maintained.
• Participate in staff training as required.
• Maintain effective communication within the administrative and clerical team.
• Receive patients and their relatives into the Preoperative Assessment clinic and promote an efficient, courteous, and responsive service.
• Occasional contact with carers or patients who may be emotionally upset and may present in challenging ways
• Assist patient with questionnaires by inputting for example their general health and social circumstances on Synopsis for them.
• Create and trace notes in an accurate and timely manner
• Prepare Preoperative Assessment Clinics including inputting data on Synopsis
• Deal with incoming telephone calls and pass on if necessary.
• Prep Clinical notes ready in advance for all appointments.
• Dealing with queries from patients and clinical teams by phone, email and face to face.
This advert closes on Sunday 11 Jan 2026