Apprentice Medical Secretary | Norfolk and Norwich University Hospitals NHS Foundation Trust

Dyddiad hysbysebu:	31 Rhagfyr 2025
Cyflog:	Heb ei nodi
Gwybodaeth ychwanegol am y cyflog:	£14,722 per annum, pro rata
Oriau:	Llawn Amser
Dyddiad cau:	30 Ionawr 2026
Lleoliad:	Norwich, NR4 7UY
Cwmni:	Norfolk and Norwich University Hospitals NHS Foundation Trust
Math o swydd:	Prentisiaeth
Cyfeirnod swydd:	7710678/234-25-H0786

Crynodeb

**14 Fixed Term Contract - Apprenticeship **

Are you our next apprentice administration hero? Could you help us provide great patient friendlyservice and secretarialsupport? Are you looking for an exciting challenge working as part of a busy team?

If so, you could start off your career supporting the admin team within the Diabetes & Endocrinology department, working whilst studying for an apprenticeship.

This exciting post will allow the successful candidate to gain experience and knowledge in a wide range of activities. The post holder will assist with typing, booking patient appointments, and administration tasks which will include dealing withtelephone enquiries, filing and general office duties, in order to ensure our clinics, run smoothly,

Your time will be split between our admin teams in Diabetes, Endocrinology, and the Clinical Investigation Unit.

The post holder will be expected to contribute to the provision of the highest standards of patient care.



Does this sound like you? If so, we would love to hear from you!

You will provide high quality secretarial support to the department.



You will split your time between several areas within the department, getting to know and working with different staff groups.

You will have excellent communication skills and will need confidence when dealing with service users over the telephone and face-to-face.

You will handle patient information on a daily basis, so you will be expected to have a high level of accuracy and confidentiality.

You will need good data entry and IT skills.



You will be able to prioritise your workload and work on the departmental database systems.

Being a good team player is a must, and you will uphold the Trust’s PRIDE values.

You will be undertaking a Level 3 Business Administration Apprenticeship, which is to be completed within a 14 month contract.

Interviews to be arranged for 23/01/2025.

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.

We can offer you the full range of NHS benefits/discounts and in addition:
• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room at NNUH Colney Lane site
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH Colney Lane site
• Free 24-hours confidential counselling support
• On-site Nursery at NNUH Colney Lane
• On-site cafes offering staff discounts at NNUH Colney Lane
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Eligibility Criteria

All applicants must be:
• Aged 16+
• Resident in the UK/EEA for the last three consecutive years
• Must not have a qualification in a similar subject at the same level or above
• Must not be in any form of formal government-funded education upon the start of their apprenticeship

Qualifications and Skills Required:
• Good general standard of education
• 4 GCSE’s at Grade D/3 or above (or equivalent) subject to the job specification
• Good standard of literacy and numeracy
• Good communication and interpersonal skills
• Good IT skills

The NNUH are pleased to be able to offer a variety of challenging apprenticeships. Should you be selected for interview we may wish to discuss with you a range of alternative positions for you to consider.

Please view the attached job description for full details of the role and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification.

Please note due to high volume of applications for some posts, this post may close before the displayed closing date. We recommend that you apply for this role asap.


This advert closes on Tuesday 6 Jan 2026