Operations Assistant
| Posting date: | 30 December 2025 |
|---|---|
| Salary: | £12.00 to £13.00 per hour |
| Additional salary information: | £12.21 per hour |
| Hours: | Part time |
| Closing date: | 27 January 2026 |
| Location: | Norfolk, IP24 2RX |
| Company: | FOREST HOLIDAYS LIMITED |
| Job type: | Contract |
| Job reference: | ORG5843-AM1468038TheOA |
Summary
Join us where the River Thet winds through tranquil woodland at Thorpe Forest
Location: Thorpe Forest (Norfolk)
Fixed Term Contract: 6 months
Salary: £12.21 per hour
Working Hours: Part time, 10 hours.
Days of Work: Every Wednesday - 9am until 6pm.
Transport: Please note that our location is not accessible by public transport. Therefore, a valid driving licence and access to a car, or another reliable means of transport, are essential for this role.
We have an exciting opportunity for an Operations Assistant to join our Thorpe Forest team! Be a part of making special escapes in one of the UK’s most peaceful forest locations, developing your skills while ensuring our cabins are beautifully prepared for every guest. Our cabins offer a natural escape beside the banks of the River Thet, close to where the Norfolk and Suffolk borders meet.
About the Operations Assistant role:
Open all year round, our Operations Assistant plays a vital role in creating an exceptional guest experience. Key responsibilities include:
➡️ Ensuring hot tubs are in perfect working order every day for our guests.
➡️ Completing general maintenance tasks, including using tools, fixing machinery, and decorating (basic knowledge desirable).
➡️ Paying attention to the little details and delivering daily tasks in a timely and competent manner.
➡️ Taking pride in delivering exceptional customer service.
➡️ Following brand standards to ensure every guest experiences the Forest Feeling from the moment they step into their cabin.
What Are We Looking For?
Our ideal Operations Assistant will be a dynamic individual who applies a can-do attitude to solve any issues that may arise on location. You will be a team player, capable of building good working relationships with colleagues. A love for the outdoors is essential as these tasks need completing rain or shine every day of the year.
We’re looking for someone with:
✅ A positive, can-do attitude and a strong work ethic.
✅ The ability to work well in a team and communicate effectively with colleagues.
✅ Great attention to detail, ensuring high cleanliness standards are met.
✅ Some previous experience in a similar role.
✅ A willingness to work outdoors in a natural setting, whatever the weather.
Who Are Forest Holidays?
We’re a Certified B Corp. Our business has been recognised as a force for good. It's what we’ve always known: our holidays are good for people and the planet. We’ve never done business as usual. Our holidays are unique, and so are we. We’re a team of 800 people. We’re stewards of 244.5 hectares of forest. We manage the land for conservation and create spaces in nature for people to stay. Our tucked-away cabin locations are always thoughtfully placed. They’re places to discover the wonders of nature and realise the part we all play in protecting it.
Why Join Us?
As a valued member of our team, you’ll enjoy a range of fantastic benefits, including:
✈️ Generous holiday allowance – Take the time you need to recharge
Performance-based bonuses – Earn a 5% bonus (paid quarterly) when customer service targets are met
Social events and awards evenings – Celebrate success with your team
Pension scheme – Secure your future with our company pension
One full paid day to volunteer – Give back to a cause you care about
Subsidised meals – Discounted food when working on location
❤️ Wellbeing events & activities – Focus on your mental and physical wellness
Save on breaks – Enjoy up to 20% off. Friends and family also receive 15% off.
️ Hundreds of discounts – Save on top brands across the UK
Pay Rates for Aged 16 and 17:
16 years: £7.55 per hour
17 years: £10.00 per hour
Reasonable Adjustments: We’re all about diversity, inclusion, and bringing your authentic self to work. Need adjustments for the recruitment process? Just ask, our team is happy to help.
Click ‘Apply’ now to start your journey with us at Thorpe Forest (Norfolk). Don’t miss out on this fantastic opportunity!
Location: Thorpe Forest (Norfolk)
Fixed Term Contract: 6 months
Salary: £12.21 per hour
Working Hours: Part time, 10 hours.
Days of Work: Every Wednesday - 9am until 6pm.
Transport: Please note that our location is not accessible by public transport. Therefore, a valid driving licence and access to a car, or another reliable means of transport, are essential for this role.
We have an exciting opportunity for an Operations Assistant to join our Thorpe Forest team! Be a part of making special escapes in one of the UK’s most peaceful forest locations, developing your skills while ensuring our cabins are beautifully prepared for every guest. Our cabins offer a natural escape beside the banks of the River Thet, close to where the Norfolk and Suffolk borders meet.
About the Operations Assistant role:
Open all year round, our Operations Assistant plays a vital role in creating an exceptional guest experience. Key responsibilities include:
➡️ Ensuring hot tubs are in perfect working order every day for our guests.
➡️ Completing general maintenance tasks, including using tools, fixing machinery, and decorating (basic knowledge desirable).
➡️ Paying attention to the little details and delivering daily tasks in a timely and competent manner.
➡️ Taking pride in delivering exceptional customer service.
➡️ Following brand standards to ensure every guest experiences the Forest Feeling from the moment they step into their cabin.
What Are We Looking For?
Our ideal Operations Assistant will be a dynamic individual who applies a can-do attitude to solve any issues that may arise on location. You will be a team player, capable of building good working relationships with colleagues. A love for the outdoors is essential as these tasks need completing rain or shine every day of the year.
We’re looking for someone with:
✅ A positive, can-do attitude and a strong work ethic.
✅ The ability to work well in a team and communicate effectively with colleagues.
✅ Great attention to detail, ensuring high cleanliness standards are met.
✅ Some previous experience in a similar role.
✅ A willingness to work outdoors in a natural setting, whatever the weather.
Who Are Forest Holidays?
We’re a Certified B Corp. Our business has been recognised as a force for good. It's what we’ve always known: our holidays are good for people and the planet. We’ve never done business as usual. Our holidays are unique, and so are we. We’re a team of 800 people. We’re stewards of 244.5 hectares of forest. We manage the land for conservation and create spaces in nature for people to stay. Our tucked-away cabin locations are always thoughtfully placed. They’re places to discover the wonders of nature and realise the part we all play in protecting it.
Why Join Us?
As a valued member of our team, you’ll enjoy a range of fantastic benefits, including:
✈️ Generous holiday allowance – Take the time you need to recharge
Performance-based bonuses – Earn a 5% bonus (paid quarterly) when customer service targets are met
Social events and awards evenings – Celebrate success with your team
Pension scheme – Secure your future with our company pension
One full paid day to volunteer – Give back to a cause you care about
Subsidised meals – Discounted food when working on location
❤️ Wellbeing events & activities – Focus on your mental and physical wellness
Save on breaks – Enjoy up to 20% off. Friends and family also receive 15% off.
️ Hundreds of discounts – Save on top brands across the UK
Pay Rates for Aged 16 and 17:
16 years: £7.55 per hour
17 years: £10.00 per hour
Reasonable Adjustments: We’re all about diversity, inclusion, and bringing your authentic self to work. Need adjustments for the recruitment process? Just ask, our team is happy to help.
Click ‘Apply’ now to start your journey with us at Thorpe Forest (Norfolk). Don’t miss out on this fantastic opportunity!