Housing Concierge
| Posting date: | 30 December 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 29 January 2026 |
| Location: | Bath and North East Somerset, BA1 1RT |
| Company: | Home Group Limited |
| Job type: | Permanent |
| Job reference: | 252003 |
Summary
Housing Concierge
Earn £12.60 ph, Salary £24,638 pa (pro rata), and great benefits including Health Cash Plan and Benefits at Home
Permanent, Part time role (30 hpw)
Bath
We can’t offer a CoS for this role
Home, a place where you belong
Calling all night owls! Prefer staying awake and working through the night rather than snoozing away like the rest of us? We’re looking for a dedicated night worker who won’t fall asleep on the job!
Here at Home Group we look after vulnerable customers, but also those with ongoing support needs. Your job will be to make sure our customers are safe, our buildings are secure and pleasant places to be, and that we get on with our neighbours.
What you’ll do
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Walk around the building checking CCTV, fire doors and communal areas
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Greeting and signing in customers and visitors, picking up repairs or cleaning
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The first line of support for our customers when our wider team or their own support network isn’t around to help!
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Monitor and respond to incidents calmly, quickly and fairly
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Work with colleagues and partners to manage anti-social behaviour
Why join us
This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work!
You have
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Calm under pressure with great communication skills
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Passion and experience in supporting others, either personally or professionally
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Good judgement and clear communication
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You recognise when things are about to go wrong and are confident intervening in a sensitive way.
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To get from A to B, you’ll need a valid driving licence and a vehicle insured for business purposes. The great news is that we’ll pay your mileage!
Stronger together
We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
The practical bits
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Travel between our three sites across Bath.
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Working Monday to Sunday on a week 1/ week 2 (rolling) rota between the hours of 9 pm and 7:30 am
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Although you’ll work nights (lone work), we do get together regularly in the daytime for training and team meetings
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Able to use technology to monitor CCTV, update records and communicate with colleagues
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You’ll need an Enhanced DBS check done (we pay for it)
What’s in it for you?
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34 days leave increasing to 39 (including bank hols and a “me day”)
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Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more
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Matching pension contribution (up to 7% and life insurance of 3x basic salary)
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Instant pay access with Stream
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800+ discounts on shops, holidays, days out, tech and more
Find out more
Click APPLY NOW to see our Housing Concierge job description, find out about us and for help to apply. Roles can close early, so don’t wait.
For reasonable adjustments email recruitment@homegroup.org.uk
South West Supported Portfolio 3
Proud member of the Disability Confident employer scheme