13215 - Senior Technical Architect - Voice
| Dyddiad hysbysebu: | 30 Rhagfyr 2025 |
|---|---|
| Cyflog: | £58,511 i £70,725 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | The national salary is £58,511 - £65,329, London salary is £63,343 - £70,725. Your salary will be dependent on your base location |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 14 Ionawr 2026 |
| Lleoliad: | UK |
| Gweithio o bell: | Hybrid - gweithio o bell hyd at 3 ddiwrnod yr wythnos |
| Cwmni: | Ministry of Justice |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 13215 |
Crynodeb
The Role
We’re recruiting for a Senior Voice Technical Architect here at Justice Digital, to be part of our warm and collaborative Technology Services team.
This role aligns against Senior Technical Architect from the Government Digital and Data Framework.
We’re making things better by building adaptable, effective services and making systems that are simple to use for staff and citizens. It can be challenging but it’s also important and rewarding.
As well as doing interesting work, we’re creating an environment that’s great to work in. We provide the opportunity to work with the latest technologies and offer brilliant training opportunities alongside support from expert colleagues. On top of that, you’ll find flexible working, an inclusive culture, and a place where your opinion is valued.
You’ll be part of the Network Voice and Video Service Team, and will be responsible for the technical design, collaboration, project engagement, and interaction of Voice solutions across the MOJ.
To help picture your life at MoJ Justice Digital please take a look at our blog and our Digital and Technology strategy 2025
Key Responsibilities:
• Lead the design and architecture of enterprise voice solutions, analysing business requirements to develop technical solutions that meet them.
• Definition of standards, best practices, and roadmaps for enterprise voice systems.
• Collaborate with other technical areas such as networks, security, and platform teams to ensure that solutions are strategically aligned.
• Evaluate current voice infrastructure, recommending improvements or new approaches and technologies where appropriate.
• Liaise with vendors and suppliers and provide oversight to managed service provider solutions.
• Act as the technical SME on project teams and serve as an escalation point for complex voice-related issues.
• Develop and maintain architectural documentation.
• Ensure compliance with industry standards, regulations, and internal security policies.
If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply!
Person Specification
Essential
• Experienced in designing telephony solutions with strong experience in Unified communications.
• Proven experience in the production and design of complex Communication systems. Including, requirements discovery and analysis, formulation of solution context, identification of solution alternatives and their assessment, technology selection, and design configuration.
• Expertise in VoIP protocols (SIP, RTP), PBX systems, SBCs, and carrier services.
• Deep knowledge of platforms including Microsoft Teams, Unify OpenScape and Genesys Cloud.
• Experience with cloud voice solutions and hybrid deployments.
• Strong documentation and communication skills and capable of presenting to both technical and business audiences.
Willingness to be assessed against the requirements for SC vetting.
We welcome the unique contribution diverse applicants bring and do not discriminate based on culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor.
Our values are Purpose, Humanity Openness and Together. Find out more here about how we celebrate diversity and an inclusive culture in our workplace.
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.
We’re recruiting for a Senior Voice Technical Architect here at Justice Digital, to be part of our warm and collaborative Technology Services team.
This role aligns against Senior Technical Architect from the Government Digital and Data Framework.
We’re making things better by building adaptable, effective services and making systems that are simple to use for staff and citizens. It can be challenging but it’s also important and rewarding.
As well as doing interesting work, we’re creating an environment that’s great to work in. We provide the opportunity to work with the latest technologies and offer brilliant training opportunities alongside support from expert colleagues. On top of that, you’ll find flexible working, an inclusive culture, and a place where your opinion is valued.
You’ll be part of the Network Voice and Video Service Team, and will be responsible for the technical design, collaboration, project engagement, and interaction of Voice solutions across the MOJ.
To help picture your life at MoJ Justice Digital please take a look at our blog and our Digital and Technology strategy 2025
Key Responsibilities:
• Lead the design and architecture of enterprise voice solutions, analysing business requirements to develop technical solutions that meet them.
• Definition of standards, best practices, and roadmaps for enterprise voice systems.
• Collaborate with other technical areas such as networks, security, and platform teams to ensure that solutions are strategically aligned.
• Evaluate current voice infrastructure, recommending improvements or new approaches and technologies where appropriate.
• Liaise with vendors and suppliers and provide oversight to managed service provider solutions.
• Act as the technical SME on project teams and serve as an escalation point for complex voice-related issues.
• Develop and maintain architectural documentation.
• Ensure compliance with industry standards, regulations, and internal security policies.
If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply!
Person Specification
Essential
• Experienced in designing telephony solutions with strong experience in Unified communications.
• Proven experience in the production and design of complex Communication systems. Including, requirements discovery and analysis, formulation of solution context, identification of solution alternatives and their assessment, technology selection, and design configuration.
• Expertise in VoIP protocols (SIP, RTP), PBX systems, SBCs, and carrier services.
• Deep knowledge of platforms including Microsoft Teams, Unify OpenScape and Genesys Cloud.
• Experience with cloud voice solutions and hybrid deployments.
• Strong documentation and communication skills and capable of presenting to both technical and business audiences.
Willingness to be assessed against the requirements for SC vetting.
We welcome the unique contribution diverse applicants bring and do not discriminate based on culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor.
Our values are Purpose, Humanity Openness and Together. Find out more here about how we celebrate diversity and an inclusive culture in our workplace.
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.