Fire & Flood Restoration Technician
| Posting date: | 30 December 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 29 January 2026 |
| Location: | East Sussex, South East England |
| Remote working: | Fully remote |
| Company: | Charles Piton Limited |
| Job type: | Permanent |
| Job reference: |
Summary
About Us
CPL t/a Rainbow International is the leading Fire, Flood & Specialist Cleaning Company in the South East. For nearly 20 years, we have delivered exceptional restoration and specialist cleaning services to commercial and residential clients across Sussex, Surrey, Kent, and surrounding areas.
We specialise in fire and flood restoration, including internal and external cleaning, smoke and water damage restoration, media blasting, DOFF steam cleaning, and high-level cleaning. Our team prides itself on quality, professionalism, and customer care.
We are now recruiting a Fire & Flood Restoration Technician to join our growing team.
Role Overview -
As a Fire & Flood Restoration Technician, you will work as part of a team to deliver high-quality restoration services to customers affected by fire, flood, or accidental damage. You will represent the business on-site, carrying out assessments, restoration activities, and cleaning tasks while providing excellent customer service.
This is a hands-on, varied role ideal for someone who enjoys practical work, problem-solving, and supporting customers during challenging situations.
Key Responsibilities
• Attend all allocated jobs using our on-site job scoping app or manual job sheets.
• Complete all reports, documentation, and job records to company standards and within required timeframes.
• Provide effective restoration solutions for water, fire, and accidental damage in both domestic and commercial environments.
• Build strong and positive relationships with customers, maintaining a can-do attitude and high levels of service.
• Ensure all company equipment and services are delivered professionally, efficiently, and safely.
• Follow instructions from the admin team and colleagues to ensure tasks are completed to the required standard.
• Use on-site scoping software and video equipment as part of documentation and reporting.
• Conduct moisture surveys, recommending and implementing appropriate drying techniques.
• Carry out fire cleaning, deodorising, and specialist cleaning tasks.
• Pack, list, and remove contents to designated storage locations with care.
• Maintain safe, tidy working areas and adhere to all Health & Safety procedures.
• Keep company vehicles and equipment clean, organised, and maintained to statutory and manufacturer standards.
• Represent the brand positively through appearance, behaviour, and professionalism.
• Participate in the out-of-hours on-call rota and work away from home when required.
• Engage in ongoing personal development and training (provided), including some self-directed learning.
• Contribute suggestions and ideas to improve efficiency, quality, or profitability of operations.
Knowledge, Skills & Experience -
Essential
• Full UK driving licence (maximum 3 points)
• Enthusiastic, co-operative, and reliable with a strong can-do attitude
• Good communication skills and professional telephone manner
• Strong attention to detail and ability to produce accurate, concise reports
• Good general health and physical capability for manual tasks
• Punctuality and good time-keeping
• Comfortable working at height
• Neat, tidy, and professional appearance
• Strong soft skills and customer-facing confidence
Desirable (but not essential – training can be provided)
• Fire and flood restoration experience
• BDMA accreditation
• IPAF / PASMA certifications
• Media blasting experience
• First Aid qualification
• Cleaning or construction-related experience
• Towing licence
Job Type -
Permanent, Full-Time
Schedule
• Monday to Friday
• 8-hour shifts
• Overtime available
CPL t/a Rainbow International is the leading Fire, Flood & Specialist Cleaning Company in the South East. For nearly 20 years, we have delivered exceptional restoration and specialist cleaning services to commercial and residential clients across Sussex, Surrey, Kent, and surrounding areas.
We specialise in fire and flood restoration, including internal and external cleaning, smoke and water damage restoration, media blasting, DOFF steam cleaning, and high-level cleaning. Our team prides itself on quality, professionalism, and customer care.
We are now recruiting a Fire & Flood Restoration Technician to join our growing team.
Role Overview -
As a Fire & Flood Restoration Technician, you will work as part of a team to deliver high-quality restoration services to customers affected by fire, flood, or accidental damage. You will represent the business on-site, carrying out assessments, restoration activities, and cleaning tasks while providing excellent customer service.
This is a hands-on, varied role ideal for someone who enjoys practical work, problem-solving, and supporting customers during challenging situations.
Key Responsibilities
• Attend all allocated jobs using our on-site job scoping app or manual job sheets.
• Complete all reports, documentation, and job records to company standards and within required timeframes.
• Provide effective restoration solutions for water, fire, and accidental damage in both domestic and commercial environments.
• Build strong and positive relationships with customers, maintaining a can-do attitude and high levels of service.
• Ensure all company equipment and services are delivered professionally, efficiently, and safely.
• Follow instructions from the admin team and colleagues to ensure tasks are completed to the required standard.
• Use on-site scoping software and video equipment as part of documentation and reporting.
• Conduct moisture surveys, recommending and implementing appropriate drying techniques.
• Carry out fire cleaning, deodorising, and specialist cleaning tasks.
• Pack, list, and remove contents to designated storage locations with care.
• Maintain safe, tidy working areas and adhere to all Health & Safety procedures.
• Keep company vehicles and equipment clean, organised, and maintained to statutory and manufacturer standards.
• Represent the brand positively through appearance, behaviour, and professionalism.
• Participate in the out-of-hours on-call rota and work away from home when required.
• Engage in ongoing personal development and training (provided), including some self-directed learning.
• Contribute suggestions and ideas to improve efficiency, quality, or profitability of operations.
Knowledge, Skills & Experience -
Essential
• Full UK driving licence (maximum 3 points)
• Enthusiastic, co-operative, and reliable with a strong can-do attitude
• Good communication skills and professional telephone manner
• Strong attention to detail and ability to produce accurate, concise reports
• Good general health and physical capability for manual tasks
• Punctuality and good time-keeping
• Comfortable working at height
• Neat, tidy, and professional appearance
• Strong soft skills and customer-facing confidence
Desirable (but not essential – training can be provided)
• Fire and flood restoration experience
• BDMA accreditation
• IPAF / PASMA certifications
• Media blasting experience
• First Aid qualification
• Cleaning or construction-related experience
• Towing licence
Job Type -
Permanent, Full-Time
Schedule
• Monday to Friday
• 8-hour shifts
• Overtime available