Administration Assistant/Receptionist
| Dyddiad hysbysebu: | 29 Rhagfyr 2025 |
|---|---|
| Cyflog: | £24,937.00 i £26,598.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £24937.00 - £26598.00 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 11 Ionawr 2026 |
| Lleoliad: | Colchester, CO3 3HJ |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | C9364-25-1321 |
Crynodeb
Answering incoming calls to answer queries, take self-referrals. Monitoring the contact centre inbox including passing on queries, putting referrals onto system, calling people to take their referrals following their enquiries to the service, booking telephone assessments. Monitoring the sickness inbox in order to process therapist cancellations. Helping the waiting list team with patient allocations, booking first treatment appointments, updating the waiting list accordingly. Booking interpreters for telephone assessments that require them and for treatment sessions when requested by therapists. Dealing with the batch printing. Take minutes at meetings when required most notably the monthly service meeting. Booking wellbeing calls. Processing Access to Records requests. Printing and posting therapist materials as and when requested by clinicians. Preparing and distributing contact lists for internal staff and for outside agencies and GPs.