Reception Manager
| Dyddiad hysbysebu: | 29 Rhagfyr 2025 |
|---|---|
| Cyflog: | £28,000 i £32,000 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | Competitive Salary plus service charge and great benefits |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 28 Ionawr 2026 |
| Lleoliad: | BA1 1QY |
| Cwmni: | The Gainsborough Bath Spa |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | f581b1c5b11b49fd9dd0 |
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The Role of a Reception Manager
We are looking for a Reception Manager to lead our Reception Team to success. Reporting directly to the Front of House Manager, you will be responsible for overseeing the day to day running of the Reception Department including, Reception, Nights, and Switchboard.
You will assume operational responsibility and drive the performance of Reception Team to deliver exceptional levels of service to all our guests and meet the agreed departmental financial targets.
We are looking for a self-motivated forward-thinking individual with a strong Reception background. You will be a confident communicator with the ability to lead and develop your teams and influence across all areas of the business.
As Reception Manager you will have a hands-on approach and take a proactive role with managers in and out of your team to identify and support needs at all levels. You will be an inspirational leader, who is passionate in delivering extraordinary guest experiences and who takes pride in sharing success with your team.
The Gainsborough Bath Spa is a luxurious 100-bedroom hotel originally built in the 1800s, occupying two Grade II Listed buildings with distinguished Georgian and Victorian façades. Located in the heart of the World Heritage Site of Bath, the hotel offers a unique blend of historic charm and modern luxury.
Our Culture
At The Gainsborough Bath Spa, we pride ourselves on our unique culture where our guests enjoy a relaxed five-star experience. As a member of the prestigious Small Luxury Hotels of the World collection, we are committed to providing exceptional service and creating memorable experiences for our guests. We are proud of our Spa Village, which offers a unique spa experience. Guests can indulge in a range of treatments designed to rejuvenate and relax, making their stay even more special.
Join Our Team and Enjoy These Amazing Benefits!
- Service Charge: Benefit from a share of the service charge, boosting your earnings.
- Incentive Payments: Earn additional payments for exceptional service, recognizing your outstanding contributions.
- Referral Bonus: Earn a £500 referral fee when you recommend someone to work with us.
- Generous Holiday Allowance increase with length of service: Start with 5.6 weeks, increasing by one week with 5 years’ service (including bank holidays).
- Recognition Programs: We celebrate positive contributions that align with our company values.
- Career Investment: Grow with our Hospitality Apprentice programs and progression plans.
- Learning and Development: Access our Digital Learning platform and various courses to enhance your knowledge and skills.
- Financial Wellbeing: Enjoy lifestyle savings and discounts from over 1,200 retailers.
- Health and Wellbeing: Benefit from our interactive health and wellbeing platform and Employee Assistance Program.
- Healthcare Package: Take advantage of our Health Care cash plan benefits, including 24-hour access to a GP.
- Future Planning: Secure your future with our Pension scheme.
- Exclusive YTL Perks: Receive complimentary passes to the Thermae Bath Spa.
About YTL Hotels
YTL Hotels is a renowned hospitality brand committed to creating unique and memorable experiences for guests around the world. With a diverse portfolio of luxury hotels, resorts, and bespoke properties, YTL Hotels offers unparalleled service and exceptional accommodations.
Our Philosophy
At YTL Hotels, our brand promise of "Treasured Places, Treasured Moments" reflects our dedication to providing guests with unforgettable experiences. We believe in transcending traditional notions of luxury by focusing on creating meaningful and enriching journeys for our guests.
Join us and be part of a team that values your growth, wellbeing, and contributions. Apply today and start enjoying these fantastic benefits!
Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.