Receptionist
| Dyddiad hysbysebu: | 22 Rhagfyr 2025 |
|---|---|
| Cyflog: | £12.21 yr awr |
| Gwybodaeth ychwanegol am y cyflog: | £12.21 an hour |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 05 Ionawr 2026 |
| Lleoliad: | Stafford, ST16 1BS |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | A0987-25-0010 |
Crynodeb
- Greet patients and visitors as they arrive at the practice, ensuring a positive first impression. - Manage patient appointments, including scheduling, rescheduling, and cancellations, using electronic booking systems. - Answer incoming telephone calls promptly and courteously, directing inquiries to the appropriate staff members or departments. - Respond to patient queries and provide information about services, opening hours, and other relevant information. - Assist with general administrative tasks, such as photocopying, scanning, and filing documents. - Adhere to practice policies and procedures, including those related to patient confidentiality and data protection. - Handle queries and process requests for prescription medications. - Manage card payments for prescription medications. Essential criteria: - Previous experience in the receptionist role. - Excellent interpersonal skills, with the ability to communicate effectively and empathetic with patients and colleagues. - Strong organisational skills and attention to detail, with the ability to multitask and prioritise tasks efficiently. - Flexibility to adapt to changing priorities and work in a fast-paced environment. - Strong IT skills Desirable criteria: - Previous experience working within GP practice. - GCSEs in English and Maths. Disclosure and Barring Service Check This role is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and will require a Disclosure and Barring Service check for any previous convictions. UK right to work documentation Applicants must have the right to work in the UK. Visa sponsorship is not available for this position. Application information Please note that we may close this advert ahead of the closing date once we have received enough qualified applications.