ICT Technician
| Dyddiad hysbysebu: | 20 Rhagfyr 2025 |
|---|---|
| Oriau: | Llawn Amser |
| Dyddiad cau: | 12 Ionawr 2026 |
| Lleoliad: | Cheadle, Cheshire, SK8 6PZ |
| Cwmni: | Teaching Vacancies |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | ee3496e4-2dd7-49be-949b-eb449d0e479f |
Crynodeb
What skills and experience we're looking for
Main responsibilities of the post
• Manage and deliver the school’s IT services and contribute to the development of the school’s IT strategy, in collaboration with the IT manager.
• Support and implement IT-related projects that help to modernise IT in line with current developments in technology.
• Be aware of and keep up to date with, relevant government and school policies, and the school’s responsibilities under these, when delivering IT services, including those on safeguarding, health and safety, data protection and cybersecurity.
• Support with the organisation and supervision of the school’s IT and data systems, contributing to the planning, development and monitoring of IT support services.
• Support with design and print requirements in Reprographics.
• Support and contribute to the overall ethos of the school.
• Participate in training and professional development opportunities as required.
Organisation
• Assist the IT & Network Manager in the procurement of IT equipment.
• Be jointly responsible for maintaining the school’s management information system (MIS), ensuring faults are identified and resolved in a timely manner.
• Liaise with staff, pupils and suppliers to support the department and school’s aims and objectives.
• Be involved in promoting the effective and appropriate use of IT equipment to staff, pupils and parents.
• Contribute to the school’s IT development plan to ensure effective and timely implementation within allocated areas of responsibility.
• Maintain access information for information systems and be an administrator for all domain users and email accounts.
Facilities and software maintenance
• Keep up-to-date with developments in IT and update practices where necessary.
• Undertake maintenance of all IT hardware, software and the school’s network.
• Carry out regular testing on all IT facilities and software.
• Carry out the installation of hardware, software and any other IT equipment, ensuring they are safe before use.
• Repair and maintain IT equipment to maximise efficiency.
• Install updates on school software and hardware as soon as they are available.
• Maintain an asset register for all IT equipment
• Assist in the maintenance of the school’s internal intranet and external website, in line with SLT requests.
• Maintain a database of all software licences, ensuring all software is properly licensed.
• Ensure the correct disposal of damaged equipment in line with current procedures and legislation.
Technical Support
• Assist with the school’s helpdesk provision, ensuring timely resolution to requests and problems and provide regular status updates.
• Keep up-to-date with, and provide support on, the main software packages used within the school.
• Set up equipment to support the delivery of the curriculum.
• Provide advice and training to staff on IT software where required.
• Troubleshoot issues on staff and pupil computers, such as software, hardware, configuration and user errors, and ensure these are dealt with in a timely manner.
• Be available to work (on occasion) varied hours to support events that require IT and AV assistance.
• Provide high-quality user support in all areas of the school’s IT systems.
• Assist with printer and copier support as required.
Data Management
• Ensure all data is handled, stored and disposed of in accordance with the Data Protection Act 2018 and the UK GDPR.
• Install software to ensure the safety of school data and report any breaches to the DPO.
• Be jointly responsible for the school’s data management software, including fault resolution, updates, data backups and transfers.
• Ensure that you demonstrate the highest possible levels of responsibility and integrity when dealing with the information, data and access to the school network and its resources.
Cybersecurity
• Assist with ensuring the school meets RPA cybersecurity requirements, including user training and awareness.
• Serve as a first responder to suspected security incidents e.g. Phishing attempts, virus outbreaks, unauthorised access and escalating serious issues as per the school’s incident response plan.
• Ensure access and control is enforced for staff and students ensuring appropriate permissions are set for the network and applications.
What the school offers its staff
We are a good oversubscribed school (OFSTED 2022)located in Stockport, South of Manchester. Our school ismade up of 825 students and 100 staff. St James’Catholic High School is a thriving Catholic communitythat places children at the centre of everything we do.The Diocese of Shrewsbury judged our school to be a“ Good” Catholic school.
St James’ is a highly academic performing school:
• In 2025, 73% of students attained a Grade 4 orabove in both English & Mathematics (theequivalent to the old Grade C) with 46% achievinga Grade 5 or above in both English & Mathematics
• 82 grade 9s and 115 grade 8s were awarded toour students in 2024, demonstrating exceptionalattainment across a wide range of subjects
• Exceptional results in open, Maths and Englishsubjects placing us in the top 20% of similarschools nationally
Our school is at the cutting edge of teaching and learningand thrives on providing outstanding opportunities forthe young people we serve. All our staff work to provideour young people with the skills, knowledge andunderstanding in order to achieve their full potential.
Inspired by the example of St James, the purpose ofour school is ‘To educate and develop global Catholiccitizens’. Our three school values of Family, Faith andExcellence are lived out every single day by staff,students and all stakeholders.
The reputation of our school is exceptional withinStockport and across the Shrewsbury Diocese foracademic excellence, impeccable pupil conduct and forproviding outstanding additional opportunities for ouryoung people. The result is that our young peopledevelop into global Catholic citizens who are proud toprofess their faith and who make a positivecontribution to society.
At the root of our success is our St James’ community.This is built on strong, positive relationships betweenall staff, students and parents. Our parents supportour school and develop their children at home whilstour dedicated staff are relentless in driving excellenceby providing the best educational experiences andopportunities for our students.
Underpinning this excellence are our unique values,Catholic ethos and our mission. We are inspired anddriven by the Gospel where we are told: ‘With God allthings are possible’ (Matthew 19:26).
Commitment to safeguarding
St James’ Catholic High School is an equal opportunity employer which is “Positive about Disabled People”. Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently under-represented in the workforce, who meet the person specification for the post St James’ Catholic High School is committed to safeguarding and promoting the welfare of children and applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure & Barring Service.
Main responsibilities of the post
• Manage and deliver the school’s IT services and contribute to the development of the school’s IT strategy, in collaboration with the IT manager.
• Support and implement IT-related projects that help to modernise IT in line with current developments in technology.
• Be aware of and keep up to date with, relevant government and school policies, and the school’s responsibilities under these, when delivering IT services, including those on safeguarding, health and safety, data protection and cybersecurity.
• Support with the organisation and supervision of the school’s IT and data systems, contributing to the planning, development and monitoring of IT support services.
• Support with design and print requirements in Reprographics.
• Support and contribute to the overall ethos of the school.
• Participate in training and professional development opportunities as required.
Organisation
• Assist the IT & Network Manager in the procurement of IT equipment.
• Be jointly responsible for maintaining the school’s management information system (MIS), ensuring faults are identified and resolved in a timely manner.
• Liaise with staff, pupils and suppliers to support the department and school’s aims and objectives.
• Be involved in promoting the effective and appropriate use of IT equipment to staff, pupils and parents.
• Contribute to the school’s IT development plan to ensure effective and timely implementation within allocated areas of responsibility.
• Maintain access information for information systems and be an administrator for all domain users and email accounts.
Facilities and software maintenance
• Keep up-to-date with developments in IT and update practices where necessary.
• Undertake maintenance of all IT hardware, software and the school’s network.
• Carry out regular testing on all IT facilities and software.
• Carry out the installation of hardware, software and any other IT equipment, ensuring they are safe before use.
• Repair and maintain IT equipment to maximise efficiency.
• Install updates on school software and hardware as soon as they are available.
• Maintain an asset register for all IT equipment
• Assist in the maintenance of the school’s internal intranet and external website, in line with SLT requests.
• Maintain a database of all software licences, ensuring all software is properly licensed.
• Ensure the correct disposal of damaged equipment in line with current procedures and legislation.
Technical Support
• Assist with the school’s helpdesk provision, ensuring timely resolution to requests and problems and provide regular status updates.
• Keep up-to-date with, and provide support on, the main software packages used within the school.
• Set up equipment to support the delivery of the curriculum.
• Provide advice and training to staff on IT software where required.
• Troubleshoot issues on staff and pupil computers, such as software, hardware, configuration and user errors, and ensure these are dealt with in a timely manner.
• Be available to work (on occasion) varied hours to support events that require IT and AV assistance.
• Provide high-quality user support in all areas of the school’s IT systems.
• Assist with printer and copier support as required.
Data Management
• Ensure all data is handled, stored and disposed of in accordance with the Data Protection Act 2018 and the UK GDPR.
• Install software to ensure the safety of school data and report any breaches to the DPO.
• Be jointly responsible for the school’s data management software, including fault resolution, updates, data backups and transfers.
• Ensure that you demonstrate the highest possible levels of responsibility and integrity when dealing with the information, data and access to the school network and its resources.
Cybersecurity
• Assist with ensuring the school meets RPA cybersecurity requirements, including user training and awareness.
• Serve as a first responder to suspected security incidents e.g. Phishing attempts, virus outbreaks, unauthorised access and escalating serious issues as per the school’s incident response plan.
• Ensure access and control is enforced for staff and students ensuring appropriate permissions are set for the network and applications.
What the school offers its staff
We are a good oversubscribed school (OFSTED 2022)located in Stockport, South of Manchester. Our school ismade up of 825 students and 100 staff. St James’Catholic High School is a thriving Catholic communitythat places children at the centre of everything we do.The Diocese of Shrewsbury judged our school to be a“ Good” Catholic school.
St James’ is a highly academic performing school:
• In 2025, 73% of students attained a Grade 4 orabove in both English & Mathematics (theequivalent to the old Grade C) with 46% achievinga Grade 5 or above in both English & Mathematics
• 82 grade 9s and 115 grade 8s were awarded toour students in 2024, demonstrating exceptionalattainment across a wide range of subjects
• Exceptional results in open, Maths and Englishsubjects placing us in the top 20% of similarschools nationally
Our school is at the cutting edge of teaching and learningand thrives on providing outstanding opportunities forthe young people we serve. All our staff work to provideour young people with the skills, knowledge andunderstanding in order to achieve their full potential.
Inspired by the example of St James, the purpose ofour school is ‘To educate and develop global Catholiccitizens’. Our three school values of Family, Faith andExcellence are lived out every single day by staff,students and all stakeholders.
The reputation of our school is exceptional withinStockport and across the Shrewsbury Diocese foracademic excellence, impeccable pupil conduct and forproviding outstanding additional opportunities for ouryoung people. The result is that our young peopledevelop into global Catholic citizens who are proud toprofess their faith and who make a positivecontribution to society.
At the root of our success is our St James’ community.This is built on strong, positive relationships betweenall staff, students and parents. Our parents supportour school and develop their children at home whilstour dedicated staff are relentless in driving excellenceby providing the best educational experiences andopportunities for our students.
Underpinning this excellence are our unique values,Catholic ethos and our mission. We are inspired anddriven by the Gospel where we are told: ‘With God allthings are possible’ (Matthew 19:26).
Commitment to safeguarding
St James’ Catholic High School is an equal opportunity employer which is “Positive about Disabled People”. Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently under-represented in the workforce, who meet the person specification for the post St James’ Catholic High School is committed to safeguarding and promoting the welfare of children and applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure & Barring Service.