Medical Receptionist
| Dyddiad hysbysebu: | 19 Rhagfyr 2025 |
|---|---|
| Cyflog: | £24,734.43 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £24734.43 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 04 Ionawr 2026 |
| Lleoliad: | Washington, NE38 8JF |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | U0012-25-0044 |
Crynodeb
Answer the telephone as a priority Book/cancel appointments Take messages accurately and pass on in a timely manner Organise home visit requests Deal with general enquiries and complaints To forward any queries relating to prescriptions to the Pharmacy Technicians Give out pathology results Register new patients and temporary residents and make up paper records Process deducted patients and send records to Primary Care Services Agency Greet and direct patients and visitors Organise translators Respond to the needs of GPs and Nurses to enable efficient clinics Input and extract information from the Practice computer system Update the clinical system with information eg smoking, ethnicity Action change of address notification Any other filing, record keeping and distribution of documents as appropriate Effectively liaise with Practice, Primary Care Organisations, patients and other external organisations to assist promptly with the resolution and administration of queries Fully utilise EMISWeb and other IT systems Monitor and check tasks and work flows Communicate effectively with the reception team to ensure policies and procedures are kept up to date Keep directories and data bases up to date to ensure an efficient work flow Demonstrate duties to new or less experienced staff Resolve job related issues, including patient documentation and help resolve minor problems Photocopying Dealing with mail internal and external Attend meetings when required To work safely at all times in accordance with legislation and Practice policies and procedures Be flexible both in the availability and being able to cover for colleagues absent from work due to annual leave or sickness Any other reasonable duties requested by the Practice Manager or GP This list is not exhaustive In addition to the above, the post holder will show respect and courtesy to patients and colleagues, maintain confidentiality of patient and other Practice information at all times. Working occasional extra hours may be required. The job description is not exhaustive and may be adjusted periodically after review and consultation. You will be expected to carry out reasonable duties which may be requested from time to time.