Scheduler (planner)
| Dyddiad hysbysebu: | 19 Rhagfyr 2025 |
|---|---|
| Cyflog: | £21.81 yr awr |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 04 Ionawr 2026 |
| Lleoliad: | Cardiff, Cardiff County |
| Gweithio o bell: | Hybrid - gweithio o bell hyd at 2 ddiwrnod yr wythnos |
| Cwmni: | Neway International Ltd |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | RQ1665068 |
Crynodeb
Neway International are seeking a Scheduler to join our client based with Cardiff Council.
Location: County Hall, Cardiff (with some homeworking based on rota)
Hours: 37 per week, Monday–Friday, 09:00–17:00
Start Date: 05/01/2026
End Date: ongoing
Pay Rates: £21.81 PAYE / £28.46 Umbrella
About the Client
Cardiff Council’s People & Communities Directorate is dedicated to delivering high-quality services that support residents across the city. The Estate Management team plays a vital role in ensuring resources are deployed effectively, with a strong focus on customer service, efficiency, and community impact.
The Role
As a Scheduler, you will be responsible for providing a high-quality scheduling management service, coordinating and issuing jobs to operatives. Acting as a single point of contact for officers, managers, supervisors, and operatives, you will ensure resources are used efficiently and service objectives are met.
Key Responsibilities
Manage and monitor scheduling diaries to ensure effective deployment of resources.
Re-schedule jobs in response to unplanned absences or emergency requests.
Oversee the Caretaking Services database, ensuring accurate updates and monitoring work needs.
Provide advice and guidance to staff on changes or updates to scheduled work.
Communicate with customers, councillors, and service areas to resolve queries and complaints.
Maintain records, monitoring information, and contribute to quality systems within the service area.
Support the adoption and development of new technology to improve service delivery.
Candidate Requirements
Experience using databases and new technology.
Background in housing or estate management environments.
Strong communication skills, both written and verbal, with the ability to adapt to individual needs.
Proven ability to resolve disputes and complaints effectively.
Methodical approach with the ability to follow complex procedures.
Commitment to high-quality customer service and equality of opportunity.
Location: County Hall, Cardiff (with some homeworking based on rota)
Hours: 37 per week, Monday–Friday, 09:00–17:00
Start Date: 05/01/2026
End Date: ongoing
Pay Rates: £21.81 PAYE / £28.46 Umbrella
About the Client
Cardiff Council’s People & Communities Directorate is dedicated to delivering high-quality services that support residents across the city. The Estate Management team plays a vital role in ensuring resources are deployed effectively, with a strong focus on customer service, efficiency, and community impact.
The Role
As a Scheduler, you will be responsible for providing a high-quality scheduling management service, coordinating and issuing jobs to operatives. Acting as a single point of contact for officers, managers, supervisors, and operatives, you will ensure resources are used efficiently and service objectives are met.
Key Responsibilities
Manage and monitor scheduling diaries to ensure effective deployment of resources.
Re-schedule jobs in response to unplanned absences or emergency requests.
Oversee the Caretaking Services database, ensuring accurate updates and monitoring work needs.
Provide advice and guidance to staff on changes or updates to scheduled work.
Communicate with customers, councillors, and service areas to resolve queries and complaints.
Maintain records, monitoring information, and contribute to quality systems within the service area.
Support the adoption and development of new technology to improve service delivery.
Candidate Requirements
Experience using databases and new technology.
Background in housing or estate management environments.
Strong communication skills, both written and verbal, with the ability to adapt to individual needs.
Proven ability to resolve disputes and complaints effectively.
Methodical approach with the ability to follow complex procedures.
Commitment to high-quality customer service and equality of opportunity.