Communication Support Worker
| Posting date: | 18 December 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £19,623 - £20,846 |
| Hours: | Part time |
| Closing date: | 05 January 2026 |
| Location: | London, Greater London, E6 6ER |
| Remote working: | On-site only |
| Company: | eTeach UK Limited |
| Job type: | Contract |
| Job reference: | 1526804 |
Summary
About Us:
Newham College London, now merged with NewVIc Sixth Form College, is the largest post-16 education provider in Newham. With campuses in East Ham, Stratford, Plaistow, and the London City Institute of Technology (LCIoT) in Canning Town, we serve over 11,000 students across a range of pathways – including 16–18 study, adult education, apprenticeships, and higher education.
With over 600 staff, four main campuses, and an annual turnover of £60 million, Newham College is one of the borough’s largest employers and plays a key role in driving local economic and community development.
The Role.
The Communication Support Worker (CSW) will operate as a key enabler within the Foundation Learning and SEN provision, providing specialist communication support to a learner with hearing impairment working at Entry Level 1/2. The role is focused on maximising learner access, engagement, and progression by translating spoken language into British Sign Language (BSL), developing the learner’s communication skills, and supporting independence across classroom-based learning, enrichment activities, and off-site experiences. The post holder will work in close partnership with curriculum staff and the SEN team to embed inclusive practice and deliver positive learner outcomes.
This role is offered on Part time (26 hours per week, Term time only, Fixed term basis until July 2026.
Key responsibilities.
Provide specialist communication support within classroom settings, including English, Maths, and vocational subjects, ensuring full access to the curriculum.
Translate spoken language into BSL and/or other appropriate communication methods, including SSE and lip-speaking, as required.
Teach, reinforce, and model BSL signs to support the learner’s communication development and independence.
Offer language clarification and structured note-taking to enhance understanding and engagement.
Support the learner during enrichment activities, college trips, and off-site visits.
Collaborate effectively with teaching staff and the SEN team to adapt learning resources and delivery strategies.
Promote deaf awareness and inclusive practice across the college environment.
Maintain accurate records of support provided and contribute to learner reviews and progress monitoring.
Comply with safeguarding, equality, diversity, and health & safety policies at all times.
Participate in mandatory training, professional development activity, and performance review processes.
Our Ideal candidate should have the following qualifications, skills and experience.
GCSE English (Grade A–C) or equivalent.
British Sign Language (BSL) qualification at Level 3 or above (Signature or equivalent).
Experience supporting learners with hearing impairment within an educational or training environment.
Strong understanding of SEN strategies and inclusive learning practices.
Excellent communication and interpersonal skills, with the ability to adapt communication approaches to individual learner needs.
Proven ability to teach and reinforce BSL signs effectively.
A flexible, adaptable, and learner-centred approach to support delivery.
Strong collaboration skills and the ability to work effectively with teaching and support teams.
Good organisational skills, with the ability to maintain accurate records and documentation.
Desirable:
Communication Support Worker qualification or equivalent.
BSL Level 4 or above.
Safeguarding of Children and Vulnerable Adults
In line with Keeping Children Safe in Education All employment offers are subject employment checks. These include (some of which are dependent on the role and the individual): Enhanced DBS including Children’s Barred List check, DfE teaching/management Barred List check, on-line searches, overseas criminal record check, evidence of identity and Right to Work in the UK, satisfactory references, confirmation of medical fitness, evidence of relevant qualifications and a check of previous employment history.
The College is committed to safeguarding and promotes the welfare of all learners and expects its staff to share this commitment. You will be required to become familiar with the College's policies, and comply with the requirements to safeguard and protect the welfare of children and young people and vulnerable adults. All staff are asked to complete mandatory training in relation to KCSIE and other key areas, and to read the relevant policies.
Equality, Diversity and Inclusion
The College has a strong commitment to working towards the implementation of equality of opportunity in both service delivery and employment. The College’s mission and strategic objectives directly support this aim. All employees are required to actively support the development, dissemination and implementation of this aim and related policies and programmes.
Recruitment Process
The email account you use to apply will be used for all recruitment communication. Please ensure that you use an email account that you regularly monitor.
All application forms must be fully completed, including a full record of education and employment history. Incomplete applications will not be considered for shortlisting.
The salary for this position is inclusive of London weighting. Please note that we advertise our salaries on a range to indicate the trajectory of progression that can be made. Appointments are usually made at the start of the salary range.
We regret that we are unable to respond to every application. Therefore, if you do not hear from us within four weeks of the closing date, please assume your application has not been successful.
We reserve the right to close the vacancy early, should we receive sufficient applications.
**Please note that we do not accept CVs**
Closing Date: 05 January 2026
Interview Date:tbc
Newham College London, now merged with NewVIc Sixth Form College, is the largest post-16 education provider in Newham. With campuses in East Ham, Stratford, Plaistow, and the London City Institute of Technology (LCIoT) in Canning Town, we serve over 11,000 students across a range of pathways – including 16–18 study, adult education, apprenticeships, and higher education.
With over 600 staff, four main campuses, and an annual turnover of £60 million, Newham College is one of the borough’s largest employers and plays a key role in driving local economic and community development.
The Role.
The Communication Support Worker (CSW) will operate as a key enabler within the Foundation Learning and SEN provision, providing specialist communication support to a learner with hearing impairment working at Entry Level 1/2. The role is focused on maximising learner access, engagement, and progression by translating spoken language into British Sign Language (BSL), developing the learner’s communication skills, and supporting independence across classroom-based learning, enrichment activities, and off-site experiences. The post holder will work in close partnership with curriculum staff and the SEN team to embed inclusive practice and deliver positive learner outcomes.
This role is offered on Part time (26 hours per week, Term time only, Fixed term basis until July 2026.
Key responsibilities.
Provide specialist communication support within classroom settings, including English, Maths, and vocational subjects, ensuring full access to the curriculum.
Translate spoken language into BSL and/or other appropriate communication methods, including SSE and lip-speaking, as required.
Teach, reinforce, and model BSL signs to support the learner’s communication development and independence.
Offer language clarification and structured note-taking to enhance understanding and engagement.
Support the learner during enrichment activities, college trips, and off-site visits.
Collaborate effectively with teaching staff and the SEN team to adapt learning resources and delivery strategies.
Promote deaf awareness and inclusive practice across the college environment.
Maintain accurate records of support provided and contribute to learner reviews and progress monitoring.
Comply with safeguarding, equality, diversity, and health & safety policies at all times.
Participate in mandatory training, professional development activity, and performance review processes.
Our Ideal candidate should have the following qualifications, skills and experience.
GCSE English (Grade A–C) or equivalent.
British Sign Language (BSL) qualification at Level 3 or above (Signature or equivalent).
Experience supporting learners with hearing impairment within an educational or training environment.
Strong understanding of SEN strategies and inclusive learning practices.
Excellent communication and interpersonal skills, with the ability to adapt communication approaches to individual learner needs.
Proven ability to teach and reinforce BSL signs effectively.
A flexible, adaptable, and learner-centred approach to support delivery.
Strong collaboration skills and the ability to work effectively with teaching and support teams.
Good organisational skills, with the ability to maintain accurate records and documentation.
Desirable:
Communication Support Worker qualification or equivalent.
BSL Level 4 or above.
Safeguarding of Children and Vulnerable Adults
In line with Keeping Children Safe in Education All employment offers are subject employment checks. These include (some of which are dependent on the role and the individual): Enhanced DBS including Children’s Barred List check, DfE teaching/management Barred List check, on-line searches, overseas criminal record check, evidence of identity and Right to Work in the UK, satisfactory references, confirmation of medical fitness, evidence of relevant qualifications and a check of previous employment history.
The College is committed to safeguarding and promotes the welfare of all learners and expects its staff to share this commitment. You will be required to become familiar with the College's policies, and comply with the requirements to safeguard and protect the welfare of children and young people and vulnerable adults. All staff are asked to complete mandatory training in relation to KCSIE and other key areas, and to read the relevant policies.
Equality, Diversity and Inclusion
The College has a strong commitment to working towards the implementation of equality of opportunity in both service delivery and employment. The College’s mission and strategic objectives directly support this aim. All employees are required to actively support the development, dissemination and implementation of this aim and related policies and programmes.
Recruitment Process
The email account you use to apply will be used for all recruitment communication. Please ensure that you use an email account that you regularly monitor.
All application forms must be fully completed, including a full record of education and employment history. Incomplete applications will not be considered for shortlisting.
The salary for this position is inclusive of London weighting. Please note that we advertise our salaries on a range to indicate the trajectory of progression that can be made. Appointments are usually made at the start of the salary range.
We regret that we are unable to respond to every application. Therefore, if you do not hear from us within four weeks of the closing date, please assume your application has not been successful.
We reserve the right to close the vacancy early, should we receive sufficient applications.
**Please note that we do not accept CVs**
Closing Date: 05 January 2026
Interview Date:tbc